Hardware IT Asset Manager

Hardware IT Asset Manager

Apply remote type: Hybrid

Locations: Randburg

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: November 13, 2024 (3 days left to apply)

Job requisition id: R-15969137

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Execute effective & efficient IT Asset Management practices and processes. This includes:

• Asset Planning & Acquisition
• Asset Deployment, Operation & Maintenance
• Asset Tracking / Monitoring / Controls
• Asset Upgrades & Disposals

Job Description

Asset Management Execution

• Take accountability for deeply understanding the organisation’s current & future Technology roadmap and existing and future required assets & associated asset management implications.
• Maintain & regularly review the IT asset inventory for the organization (including information about asset ownership, value, warranty, refresh date, and end of life data, fixed asset registers etc.).
• Provide input into IT asset management strategy & operational planning.
• Execute the IT asset management operational plans.
• Support the supply chain, demand planning & sourcing processes as an ITAM expert - providing accurate asset management information and data to support commercial decision making.
• Execute the following asset management practices & processes as per ITAM standards and guidelines:

• Asset Planning & Acquisition (all hardware asset requests etc.)

• Asset Deployment, Operation & Maintenance (including asset utilization, performance etc.)

• Asset Tracking / Monitoring (e.g. asset verification and variance management)

• Asset Upgrades & Disposals (i.e. Remove or retire hardware from service and dispose it in a method that complies with any contractual or environmental obligations)

• Asset administration

• Manage, govern or control the lifecycle of hardware from planning to disposal, aiming to reduce the total cost of ownership while still maintaining agreed upon service levels.
• Effectively & accurately Implement and use leading practice process, technology & related tools to ensure effective & efficiency asset portfolio & lifecycle management.
• Develop & communicate asset management data and analytics to enable business decision making.
• Implement and maintain asset management and asset lifecycle management leading practices, standards and guidelines for the organization – and make recommendations for their continuous improvement – ensure 100% compliance always e.g. asset disposal procedures, etc.
• Stay ahead of the curve on leading practice HAM strategies and trends and identify opportunities for the organization to adopt better & more optimized asset management practices.
• Support asset management maturity assessments and positively contribute to continuous improvement initiatives.
• Take full accountability for the accuracy of the asset management inventory & all asset documentation.
• Ensure 100% accuracy, regular updates and usage of our asset management systems and technologies e.g. Service Now, CMDB etc.
• Implement asset audits.
• Translate audit findings into business insights, identify business risk and implement solutions in mitigation of these.
• Take accountability for deeply understanding our asset portfolio metrics including e.g. performance, maintenance, deployment, reliability, accuracy, lifecycle status, asset count (ensuring all are traceable), asset costs, profitability & efficiencies – and use this information to continuously improve our asset management practices.

Accountability: Governance, Risk, Compliance

• Apply the group risk, governance, compliance, regulatory frameworks and standards.
• Effectively define and implement asset controls (governance).
• Provide inputs & reporting requirements or coordinate relevant processes for all internal / external risk, regulatory, compliance and governance related process for managed services provision across the estate.
• Ensure compliance exceptions for ITAM are raised and managed in accordance with contract terms and resolve to mitigate broader organisational risk.
• Implement knowledge management & data management processes for the successful governance of ITAM activity.
• Maintain relevant, accurate & timely governance, risk and compliance information.

Accountability: People

• Proactively & effectively (time & quality) collaborate & drive collaboration across teams where it makes sense to do so (e.g. managing dependencies & interdependencies, conflict resolution, information & best practice sharing, problem resolution outside of own area etc.).
• Apply collaboration skills in business reviews & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion.
• Contribute to a high performance team environment & culture as a high performing member of a self-directed team aligned to agile working.
• Leverage coaching techniques in all team / service provider related activity to drive a higher quality ITAM service.
• Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve ITAM service delivery.
• Participate in peer reviews, problem solving within and across the broader team.

Experience Required:

• Minimum 5 years of experience in IT Asset Management.
• Must have strong Hardware Asset Management experience.
• Proven experience in managing complex federated IT Asset Management execution.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Certifications: CHAMP certification or equivalent.

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.

About Us

Truly African

We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.