Guesthouse Manager

Guesthouse Manager

HJN Property management is looking for a Guesthouse Manager in Franschhoek. Young responsible Guesthouse Manager required for a small 10-room guesthouse situated in the centre of Franschhoek.

Salary Depends on Experience – (shift work) Non-Smoker (Live OUT position)

Requirements:

• Candidate must be well-spoken, presentable, and have sober habits.
• No Smokers.
• Must be computer literate and proficient in reservation and billing systems such as Roomraccoon, booking.com, Agoda, Expedia, and Hotelier.
• Candidate must be fluent in English and Afrikaans, spoken and written.
• Must be able to work shifts, which will include weekends, religious and public holidays.

Duties include:

• Supervision of cleaning staff, breakfast preparation, and guest relations (4-5 staff).
• Front-of-house duties, which include check-in and check-out of guests, answering the telephone, and responding to emails.
• Receiving of guests (arrival and departures).
• Assist with small functions when needed.
• Will help manage the day-to-day operations of the hospitality business, including front desk operations, housekeeping, food and beverage service, and any other services provided to guests.
• Purchasing of breakfast stock and general maintenance of the guesthouse.
• Ensure that guests are satisfied with their experience and that any complaints or issues are addressed in a timely and professional manner.

Must reside in Franschhoek or surrounding area.

Consideration will be given to candidates who are already residing in the Western Cape / Franschhoek. We can only consider South African Citizens or applicants who hold a valid South African Permanent Residence! No Work Permit applications will be accepted! Applicants who live in other provinces of South Africa still need to attend personal interviews and, if requested to do any cook-offs, will do so completely at their own expense.

• All applications submitted must contain:
• • Updated CV with contactable references.
  • Tertiary Educational documents.
  • Written Reference Letters.
  • A recent presentable profile photo.
• How to apply: Email us at apply below.