Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by major ecommerce brands, the world's largest companies, major cloud providers, entire country financial systems, internets of things, and even down to surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
We are in the market for a Graduate Sales Representative with professional working proficiency in Spanish to join our GTM team in Cape Town.
As a Graduate Sales Representative (Spanish Speaker), you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts.
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and customers to influence adoption and customer success.
- Supporting Customers - Guide customers to support channels available as part of the value DigiCert provides.
- Delivering Business Outcomes – Define business outcomes and orchestrate success plans inclusive of customer priorities, milestones, risks, and metrics.
- Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities.
- Enabling Customers – Demonstrate and educate customers on relevant functionality and content resulting in increased adoption.
- Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences.
- Territory: Hispanophone countries.
What you will have
- Experience managing the full sales cycle (inside or field sales) in the software space (beneficial).
- Relevant diploma or degree in Marketing Management, Sales Management, Business Administration, or a related field.
- Professional working proficiency in Spanish & English (essential).
- Professional working proficiency in Portuguese (beneficial).
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
- Experience in transactional sales; high velocity.
- Excellent time management skills.
- Strong ability to collaborate with internal operational and account management teams.
- Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner.
- Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan.
- A curious nature with a desire to learn and a competitive spirit.
- Action-oriented mentality – loves to get things done!
Benefits
- Uncapped Commission.
- Achievers club awards & incentives.
- Provident Fund.
- Medical Aid + Gap Cover.
- Employee Assistance Program.
- Education Support Program.
- Gym Reimbursement.
- Life Insurance.
- Disability Insurance.
DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at TA@digicert.com.