General Manager - Training and Development

General Manager - Training and Development

Job details

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Job type

Full-time

Location

Full job description

WORKING HOURS: Monday to Friday or as requested by Management

REPORTS TO: Country President

JOB SUMMARY:

The General Manager: Training and Development is responsible for designing, implementing, and overseeing strategies that foster continuous learning and skill enhancement within an organization. This role ensures that employees across all levels are equipped with the necessary knowledge and competencies to achieve personal and business goals. The General Manager will work hand in hand with other departments to ensure compliance.

ESSENTIAL FUNCTIONS:

1. Develop and execute a comprehensive training and development strategy in line with the company’s business goals.
2. Responsible for the management and commercialisation of the company’s training centre.
3. Identify learning needs through collaboration with various departments.
4. Monitor industry trends and integrate relevant best practices.
5. Communicate effectively with stakeholders to ensure alignment on learning objectives.
6. Provide guidance and mentoring to the training team.

ISO Standards Implementation and Management:

1. Develop, implement, and maintain ISO-compliant management systems (e.g., Quality, Environmental, Health & Safety).
2. Ensure the organization’s policies, processes, and procedures align with ISO requirements.
3. Manage updates to ISO standards and communicate changes to relevant stakeholders.
4. Coordinate and conduct internal and external ISO audits to assess compliance.
5. Work with external certification bodies to maintain ISO accreditation.
6. Monitor and follow up on audit findings, non-conformances, and corrective actions.
7. Oversee the preparation, control, and maintenance of ISO documentation.
8. Ensure accurate and up-to-date records are maintained across departments.

Health and Safety Policy Management:

1. Develop, implement, and review health and safety policies, procedures, and standards.
2. Ensure compliance with local, national, and industry-specific health and safety regulations.
3. Keep policies up to date with changes in legislation and industry best practices.
4. Conduct regular risk assessments and safety audits.
5. Identify workplace hazards and implement corrective and preventive measures.
6. Investigate accidents, incidents, and near misses, and recommend actions to prevent recurrence.
7. Develop and deliver safety training for employees, contractors, and visitors.
8. Promote awareness of safe practices through toolbox talks, workshops, and safety campaigns.
9. Ensure new employees receive adequate safety induction and refresher training when required.
10. Manage incident reporting systems and maintain accurate records of accidents and safety-related events.
11. Ensure timely reporting of incidents to regulatory authorities when required.
12. Prepare detailed reports on safety performance metrics for management.
13. Develop and implement emergency response procedures (e.g., fire drills, first aid).
14. Ensure all emergency equipment (e.g., fire extinguishers, alarms) is regularly inspected and operational.
15. Coordinate with emergency services and local authorities as needed.
16. Collaborate with regulatory bodies, insurers, and auditors during inspections and audits.
17. Work closely with HR, operations, and facility teams to integrate H&S into all processes.
18. Ensure contractors and third parties comply with health and safety requirements.

Performance Monitoring and Continuous Improvement:

1. Establish and monitor key health and safety performance indicators (KPIs).
2. Analyse trends from incidents and safety data to identify areas for improvement.
3. Drive continuous improvement in the organization’s safety culture and practices.

Skills Development:

1. Develop and implement strategies that foster continuous learning, employee development, and compliance with skills development legislation.
2. Ensure that the organization meets Skills Development Act (SDA) requirements, maximizes Skills Development Levy (SDL) benefits, and aligns learning initiatives with business objectives.
3. Develop and implement a skills development strategy aligned with the organization’s business goals.
4. Conduct training needs assessments to identify learning for all direct staff.
5. Design, implement, and evaluate internal and external training programs (e.g., learnerships, internships, bursaries).
6. Manage the delivery of e-learning, workshops, and on-the-job training for all direct staff.
7. Submit the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to the relevant SETA within deadlines.
8. Manage the recovery of Skills Development Levies (SDL) to optimize grants from SETAs.
9. Engage with SETAs, training providers, and other stakeholders to ensure program success.
10. Establish and maintain relationships with external training partners and institutions.
11. Track and report on training outcomes, ROI, and progress against skills development targets.
12. Ensure accurate record-keeping and reporting of employee development activities.
13. Implement continuous improvement initiatives to enhance training programs.

EDUCATION/EXPERIENCE

1. Matric / Grade 12
2. Bachelor's degree in human resource, Education or NQF level 8
3. At least 10-15 years’ experience in a training & development environment
4. At least minimum 5 years in a leadership or senior management role in the L&D function
5. Experience designing and implementing learning strategies
6. Experience working with e-learning platforms and Learning Management System
7. Knowledge of skills development legislation and BEE compliance advantageous
8. Proficient in Microsoft Excel, Word, PowerPoint.

CERTIFICATIONS (Advantageous)

1. Certification in learning and development, coaching or facilitation

KEY DELIVERABLES

1. Strong leadership and project management skills.
2. In-depth knowledge of learning methodologies and adult learning principles.
3. Excellent communication and interpersonal skills.
4. Ability to manage multiple projects and meet deadlines.
5. Experience with learning management systems (LMS) and e-learning tools.

Applicants’ applications to be e-mailed to Vice President: People & Culture, Nunu Makhetha, via email at nunu.makhetha@securitas-rsa.co.za or can also be physically dropped off at Reception at Head Office: 15 Chaplin Road, Illovo.

CLOSING DATE: 31 October 2024, Thursday

External and Internal interviews may run simultaneously. Should we not be in communication with you over a period of two weeks, please note that your application was not successful.

By submitting your CV, you hereby consent to the processing of your personal details by Securitas. The process of your personal information will be in accordance with Securitas Data Privacy Policy which can be found at www.securitas-rsa.co.za.

Securitas is an equal opportunity employer and actively supports affirmative action. Securitas recruits, hires, trains and promotes persons in all job titles without regard to race, colour, religion, sex, sexual orientation, marital status, handicap, disability, age or national origin (except where it is a bonafide occupational requirement). Hiring and promotional decisions are in accord with the principles of equal employment opportunity and impose only those requirements which are job-related or do not have an adverse impact. Securitas will ensure that all personnel actions such as hiring, compensation, benefits, company sponsored training, education, tuition assistance, transfer, discipline, demotion, termination, layoff, and social and recreation programs will be administered without regard to group status. Employees are expected to demonstrate respect for all other employees and to demonstrate commitment to Securitas’ equal employment opportunity and affirmative action objectives.