General Manager : Housing Management

Job title: General Manager: Housing Management

Job Location: Gauteng, Johannesburg

Deadline: April 24, 2025

Responsibilities (but not limited to the following):

Develop and Implement the Housing Management strategy

1. Developing a business plan for land assembly strategies and housing support services.
2. Define the strategic role of Housing Management in the overall strategy of the organisation.
3. Provide input to advance the organisation from a strategic perspective.
4. Translate the strategic plan into the Housing Management operational plan.
5. Support the organisation’s agenda on national and provincial policy positions through raising these with the key decision makers as appropriate.
6. Develop and manage relationships between the organisation and key stakeholders to facilitate effective management of key Housing Management issues such as utility rates, use of service providers, etc.

Develop and implement Risk Management Strategy

1. Identify risks that the Housing Management is exposed to.
2. Implement appropriate risk management strategies.
3. Report on risk management.

Effective Performance Management of the Housing Management portfolio

1. Ensure all projects are appropriately packaged including project implementation plans and project budgets for approval by the Board.
2. Ensure contractual closure for take-on of stock by means of Service Level Agreement with e.g. City of Johannesburg.

Effective Rental Management and Lease Administration

1. Manage the rental of stock.
2. Supervise the application of the company’s standard operating procedure (SOP) applicable to new tenants.
3. Manage implementation of standards for selecting and recruiting tenants.
4. Ensure that all steps are adhered to and fully understood by tenants.
5. Supervise the maintenance of the tenant database with regard to the number and details of tenant and occupation certificates.
6. Manage the rental subsidy application process.

Manage effective building management

1. Manage the tenant installation and snag list process in line with the performance target indicators.
2. Manage the appointment of service providers for the provision of non-core services in the buildings.
3. Facilitate the development and implementation of service level agreements for contract service providers.
4. Monitor the performance of service providers in line with the service level agreements and implement the contracts as agreed.

Effective commissioning, training and handover of stock

1. Manage the commissioning, training, and handover process in line with the defined procedures.
2. Ensure that building services such as water, lights, security, intercom systems and fire equipment are installed and fully functional on handover.

Effective staff management

1. Recruit and appoint a skilled workforce.
2. Approval of staff appointments.
3. Ensure orientation and induction of all new staff.

Minimum job Requirements:

1. Degree BSc in Construction & Property studies or BCom (Property Finance / Property Economics Investments / Real Estate) NQF Level 7 or related degree.
2. Post graduate qualification in Business / Public management will be advantageous.
3. Minimum of 8 years management experience preferably in a Property Management environment, of which 4 years must be at senior technical / strategic management level.
4. Experience in the Municipal or Social Housing sectors and managing multiple and large rental estate projects will be advantageous.
5. Certificate in Finance for Non-Finance Managers, Operations Management or Property / Estate Management Programme will be an added advantage.
6. Certificate in Municipal Finance Management (MFMA) or the ability to acquire within 18 months.