General Manager

A well-established retail shop that has been trading for over 50 years selling paint, industrial coatings and related hardware and applicators based in Pietermaritzburg KZN is seeking an experienced, dynamic General Manager to join their organization.

Requirements:

1. Experience in the coating industry
2. B-Com in business management or equivalent experience
3. Experience with managing a going-concern for at least 5 years
4. Good understanding of industry applications and products
5. Good communication skills

Key Skills and Competencies:

1. Ability to lead from the front and communicate effectively with shareholders, customers, and suppliers
2. A warm, calm, and friendly manner
3. Customer-oriented
4. Flexible and adaptive to customer demands and budgets
5. Calm demeanor with the ability to de-escalate situations, handle complaints, and misunderstandings
6. Problem-solving
7. Analytical thinking
8. Good time management and follow-up skills
9. Ability to work under pressure
10. Ability to manage a team

Key Duties:

1. Overseeing all aspects of the business function including liaising with management and supervisors
2. Maintaining a strong team relationship with all staff
3. Maintaining strong relationships with suppliers
4. Maintaining customer satisfaction
5. New business development
6. Prepare reports for shareholders

Interested candidates are encouraged to apply for the role directly online.