Functional Specialist, Employee Experience, People & Culture, DIO

Job Overview
Business Segment: Group Functions
Location: ZA, GP, Johannesburg, Simmonds Street 5
Job Type: Full-time
Job Ref ID: 80323106A-0001
Date Posted: 11/12/2024

Job Description

To provide expert advice on functional People and Culture (P&C) solutions, analysing requirements in order to design, build, implement, maintain and optimise specific Employee Experience solutions(s); that are integrated across the global People and Culture landscape and aligned to overall business strategy and requirements.

Qualifications

Minimum Qualifications
Degree in Human Resources or Information Technology

Experience Required

1. Minimum of 5-7 years experience in translating business requirements into process and technology solutions.
2. People and Culture experience is preferable, with strong preference to experience in and understanding of People & Culture solutions. Experience in managing employee survey experience would be beneficial.
3. Proven ability to consult with People and Culture Practices team within the organisation, providing advice with respect to current solution functionality and keeping them informed of current developments. Liaise with identified COE’s and Practice Area stakeholders to obtain input and recommendations for solution enhancements that enable their requirements, reflect an understanding of nuances and cater for future requirements of different business units in solution options presented.
4. Prior experience in assessing the implications of solution and/or process changes and enhancements from both the end user and organisation's perspectives in order to identify the necessary activities and actions required for a smooth transition.
5. Ability to drive buy in for viable solutions from user stakeholders, by demonstrating the benefits of the changes, understanding the practical requirements and addressing the concerns and requirements in a creative manner that provides a seamless transition.
6. Must be able to work closely with Vendors as appropriate, pro-actively analyse, model, specify, integrate and implement systems for functional area that satisfactorily marry technical constraints and cost considerations with business objectives and result in workable and maintainable solutions. Receive and deal with functional queries, collaborating with Vendor when trends are identified, in order to maintain a positive end user experience.

Additional Information

Behavioural Competencies:

• Providing Insights
• Adopting Practical Approaches
• Developing Expertise
• Convincing People
• Embracing Change
• Team Working

Technical Competencies:

• Business Process Improvement: The identification of new and alternative approaches to performing business activities. The analysis of business processes, including recognition of the potential for automation of the processes, assessment of the costs and potential benefits of the new approaches considered and, where appropriate, management of change and assistance with implementation.
• Application Knowledge for Support: Refers to the knowledge and experience required to ensure provision of application maintenance and support services. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance.
• Test Driven Development: Knowledge to use a software development process converting software requirements to test cases before software is fully developed, repeatedly testing the software against all test cases.
• Business Acumen (P&C): The ability to analyse business performance, business specific language, business processes as well as competitor and external factors as it would apply to the people practices in the organisation.

Please note: All our recruitment processes comply with the applicable local laws and regulations.

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