Functional Analyst

Location : Johannesburg / Cape Town South Africa

Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? Accenture has partnered with a leading Pan-African telecommunications company and has launched a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa.

Function Analyst

A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent.

Role Summary

We are looking for a vibrant, analytical and innovative individual to work as a Senior Business Analyst in an agile, Telco environment.

Responsibilities

• Create detailed requirement documentation, user stories, use cases and process flow diagrams.
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
• Review business requirements specification and high technical design specifications.
• Create and oversee business and functional requirements specifications (FRS) in support of business processes.
• Communicate closely with developers to clarify functional requirements and address any questions or issues.
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
• Collaborate with testing teams to define test cases based on functional requirements.
• Encourage a culture of learning, adaptability, and innovation within the team.
• Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria.
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.

Preferred Skills

• Coaching / mentoring
• Process / continuous improvement
• Facilitation
• Technical proficiency
• Customer Focus
• Modelling and Design
• Problem-Solving
• Proven ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Good organizational, multi-tasking, and time-management skills

Qualification & Experience

• Bachelor’s Degree in Business or related field
• Minimum of 3+ years of experience in Business / Functional Analysis or a related field
• Experience following an agile methodology
• Exceptional analytical and conceptual thinking skills
• Telco Experience is preferred

Next Steps

If this sounds like the ideal role, career and company for you, click below to apply.

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