Front Desk Representative

Qualifications and Experience

1. Applicants must be mature
2. Able to work retail hours
3. Must have hotel hospitality experience
4. Knowledge and understanding of high customer service principles and practices
5. Excellent people skills, detail-oriented and dedicated in assisting people
6. Must have managerial experience
7. Must be extremely detail-oriented
8. Retail Sales knowledge is a plus

Working Hours

1. Some late nights and early mornings
2. Will be scheduled to work shifts during shopping mall hours, including weekends
3. Retail hours plus extra hours over festive season months

Key Competencies

1. Excellent computer literacy and Microsoft Office ability
2. Strong customer service skills and service industry knowledge
3. Excellent command of the English language - Written and Verbal
4. Friendly, diplomatic and professional
5. Must be personally motivated, enthusiastic and ambitious
6. Detail oriented
7. Firm and pleasant personality
8. Excellent time management and punctuality
9. Very good administrative, organisational and follow-up skills
10. Present a neat, clean and professional appearance