Freight -Estimator

Location: South Africa (ZA)

Job ID: 6009

Job Purpose

Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines/shipping lines after identifying the best solution for the customer.

Key Responsibilities

• Identify Freight Requirement & Provide Freight Solution to customer
• Develop relation with the customer
• Achieve the overall freight numbers for the customers assigned
• Report any failure to the line manager and ensure the client is updated on time.
• Coordinate with multiple stakeholders internally
• Procure & Negotiate Rates with carriers/agents and offices
• Quote Submission CW1
• End-to-end follow up on shipment life cycle (OPS to execute)
• Re-quotation if required
• Shipment Creation CW1
• Ensure Cargo wise adoption & milestone status update integrity is 100%
• Monitor & manage airlines relations on a station level for better buying power and lead negotiation of adhoc or contracted rates to provide more competitive rates to customers.
• Coordinate with costing leader for RFQs, projects & tenders whenever required

Minimum Requirements

• Bachelor’s degree in business or any other field
• 3-4 years of relevant working experience in the Freight Forwarding industry
• Knowledge about global trade lanes, airlines & air freight solutions
• Experience in Customer service and handling Key business client, airline & rate negotiation
• Cargo wise experience preferred
• Excellent MS office skills: Word, Excel and Power Point
• Essentials: Microsoft Excel & Cargo wise
• Good command in professional email writing

Skills

• Problem solving skills
• Professional and strong work ethic
• Planning & Organizing skills
• Negotiation & Mathematical skills
• Analytical skills
• Excellent Oral & written, telephone & listening skills
• Detail oriented
• Quality oriented

Competencies

• Critical thinking
• Ability to work well under pressure
• Stress tolerance
• Teamwork, collaboration & Relationship building
• Customer focus
• Results & Target driven
• Self-motivated & self-managed
• Integrity
• Decision making
• Clear & prompt communication

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.