Fraud Analyst

Job Brief

Leading Financial Services Client in Johannesburg requires a Fraud Analyst to join their team and be responsible for ensuring that all Fraud cases are actioned.

Responsibilities

1. Analyze alerts, confirm validity of flagged transactions with customers, and prevent fraud across all types.
2. Implement security blocks when suspicious activity cannot be confirmed.
3. Give timely feedback to stakeholders and report serious issues to management.
4. Keep cases updated daily in the system.
5. Focus on recovering lost funds.
6. Help with fraud alerts and client calls when needed.
7. Record fraud cases accurately in the system.
8. Block accounts/cards quickly to stop further losses.
9. Follow SABRIC rules to recover funds.

Requirements

1. Grade 12 / Matric
2. Tertiary Qualification - Fraud Risk Management (Diploma/Certificate/Course)
3. Min 2 years working experience in Fraud Risk, especially in a Call Centre environment.
4. Must have good product knowledge of different banking products and services.