Fleet controller

Duties and Responsibilities:

1. Responsible for capturing and updating planned loads on Fleet Management Systems and informing the Planner to allocate loads to your trucks.
2. Ensure drivers receive their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes.
3. Continuously monitor truck and driver movements.
4. Ensure that planned and scheduled loads are picked up and delivered on time and update stakeholders on progress and delays.
5. Ensure that all POD and related documents are clearly and correctly scanned and submitted by drivers via the in-cab tablet and that hard copies are handed in when in the yard.
6. Monitor diesel consumption and driver efficiency and inform the Training Centre of poor diesel and driver performance.
7. Responsible for managing de-briefing sessions with truck drivers and assisting drivers with all queries they may have.
8. Update the daily attendance register of drivers and manage all planned and unplanned time-off.
9. Continuously liaise with clients on progress, changes, and to resolve any issues.
10. Inform the Call Centre of any breakdowns or related issues and follow-up on ETA to resolve.

Qualification and Experience:

1. 4-5 years related experience as a fleet controller in the road freight/logistics industry.
2. Basic knowledge of Excel, Word, and general computer literacy is paramount.
3. Fluent in English and Afrikaans.
4. Matric (Grade 12) required.
5. Transport/logistics qualification.
6. Driver's license and own transport.

Experience:

1. Fleet controller.
2. Route planning and scheduling.
3. Truck monitoring and driver management.
4. Client management and relationship management.