Fleet Controller

Join to apply for the Fleet Controller role at Total Recruitment Solutions.

Job Responsibilities:

Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines, time frames, and delivery standards are adhered to in line with the Company operating procedures. Ensuring that constant contact and communication is maintained at all times with the client, the driver, and the delivery point/client’s customer, are effective and clear. Continuous communication, support, and guidance to the driver, ensuring the delivery is conducted to the customer/client’s highest satisfaction and in line with the delivery requirements. Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate/designated to. Ensuring that customer/client relationships are maintained to the highest satisfaction level at all times. Ensuring optimal execution of the daily route plan through live/integrated vehicle tracking for all vehicles against the operating plan. Addressing all variances against the plan with drivers and customers and escalation where appropriate to driver debrief. Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door. Measure on-time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly, and monthly basis. Off route stops resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report). Off route travel resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report). Customer delays resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report). Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily).

Minimum Requirements:

• Grade 12/Matric
• In-depth knowledge of the operating and legislative requirements of a transport and logistics industry
• Degree/Diploma in Logistics/Stock Control – advantageous
• At least 2 years similar controlling or industry-related experience
• Excellent administration, verbal and written communication skills required
• Transport and Quality Control Knowledge
• Resilient and enthusiastic; Self-motivated and self-managed
• Valid Driver’s License (code 14 will be advantageous) & own transport
• Computer literate: MS Office
• Ability to communicate with drivers, clients, and management effectively and efficiently
• Dedicated, team player, and professional approach
• Confident, motivated, enthusiastic, and ambitious
• Target driven and hardworking
• Excellent record-keeping ability
• Flexible and adaptable

Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Management and Manufacturing

Industries:

Staffing and Recruiting