Financial Controller - Credit Controller

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. Are you ready to dive into a dynamic environment where every day brings new challenges and opportunities across diverse business sectors?

Join us and expand your expertise as you navigate through various industries, gaining invaluable knowledge and fostering personal growth. Are you a skilled and detail-oriented Credit Controller with a passion for managing accounts and ensuring timely payments?

We are seeking a dedicated individual to join our team, responsible for overseeing credit management, collections, and debt recovery.

This role involves handling customer accounts, processing payments, resolving queries, and maintaining accurate financial records.

What We Offer:

At Faircape, we value our employees and offer a range of benefits, including:

1. Quarterly performance bonuses to reward your hard work.
2. Long service leave for dedicated employees.
3. Onsite Barista – enjoy free coffee!
4. Subsidised vending machine snacks for those quick energy boosts.
5. Discounts on our internet (ISP) packages to keep you connected.
6. Fixed flexi-time between 07:00 - 18:00, allowing work-life balance.
7. Subsidised parking, making your commute easier.

If you are looking for a fast-paced working environment then this will be the perfect opportunity for you.

Duties include but are not limited to the following:

1. Issue once-off invoices on time.
2. Capture deposits / receipts and payments accurately.
3. Reconcile monthly billings as per the deadline.
4. Contact clients early for collections and account updates.
5. Send letters for non-payment and discuss financial arrangements.
6. Accurately process and allocate customer payments and deposits.
7. Manage new recurring invoices as per agreements.
8. Open customer accounts following procedures.
9. Resolve debtor accounts, producing accurate statements and reports.
10. Conduct follow-up calls and send email reminders to ensure timely payments.
11. Reconcile accounts, addressing discrepancies and outstanding balances.
12. Address complaints and queries, process corrections, and issue refunds.
13. Send final demands and manage bad debt handover to attorneys.
14. Maintain accurate customer details and overdue accounts.
15. Email, post, or print all statements and invoices as needed.

Requirements:

Qualifications: Minimum NQF6 - National Diploma in Accounting advantageous. Credit Management certificate advantageous.

Experience and Knowledge: Proven experience in debtors and invoicing. Experience in Xero would be an advantage. Accounts receivable processes and bank reconciliations. Solid knowledge of the debtors function, and bank reconciliations. Sound accounting knowledge. Strong spreadsheet skills.

Skills and Attributes: Computer literate (experience in Google Drive, Sheets and Docs preferable). Paperless environment experience. High volume and accurate invoice-capturing skills. Ability to work independently. Ability to reconcile complex accounts in detail. Excellent communication skills. Able to perform under high pressure environment with tight deadlines. Open and accepting to change. Deadline driven. Must be accurate. Attention to detail.

Specific Requirements: Solid and positive references. Clear health record. Clear credit record. No criminal record.

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00. With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary. Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.