Sanlam Developing Markets (SDM), a wholly-owned subsidiary of Sanlam Life Limited, is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover, and personal accident plans.
As a Financial Advisor, you will be selling Sanlam Retail Mass products and services. You will promote sales by introducing the products using presentation/display techniques. The successful candidates will need to keep informed of competitor action and customer status and will be required to achieve pre-set sales targets.
What will make you successful?
- The successful candidate will demonstrate strong entrepreneurial skills, be target-driven, self-disciplined, customer-centric, and able to build great client relationships.
- Provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework.
- Work in allocated key accounts and markets.
- Offer customer service to Sanlam clients.
- Arrange appointments with potential customers within Key Accounts and Allocated Markets.
- Update and inform customers about new products.
- Develop and maintain an understanding of the range of Sanlam products. Keep up to date with any changes in products or regulations, as well as their impact.
- Ensure Continuous Professional Development (CPD) credits, accreditations, and qualifications are up to date to maintain a quality and continuous service offering to customers.
- Participate in knowledge-sharing platforms and training opportunities, inside and outside of the organization, where relevant.
Qualification and Experience
- Grade 12/Matric.
- FAIS compliant in terms of ‘fit and proper’.
- English and any other official South African language.
- Tech-savvy and active on different social media platforms; this is an added advantage.
- Post-matric qualification or RE5.
- Previous experience in sales or client services.
- Experience at a competitor company will be an added advantage.
Knowledge and Skills
- Client Communication and Sales administration
- Service and Support
- Workflow management and reporting
- Partnership Building
- Client Service Orientation
- Ability to influence client decisions
- Confident decision maker
- Great business acumen
- Adhering to principles and values
- Analytical
- Proactive
- Ability to cope with pressure and setbacks
- Exceptional interpersonal skills
- Trustworthy
- Detail-oriented
- Activity management
Core Competencies
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment drives us to achieve a diverse, inclusive, and equitable workplace, which we believe are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.