Field Service Technician

Position Title: Field Service Technician

Reporting To: Services and Methods Manager

Reporting Relationship: No other staff members reporting to this position.

Primary Purpose of Role:

Field Service support on all PRASA depos (KZN, CPT, GTN ..) and all TE depos (when required). Inspect, measure & test components, parts, conduct repairs on-site & in-house, fault finding analysis, develop reports as per work conducted during on-site, train level investigations, training customer on Wabtec brake scope. Conduct FMI’s (field modifications) at all respective depos (Mechanical & Electrical).

Primary Objectives:

1. Set up and operate test equipment to evaluate performance of developmental parts, assemblies, or systems under simulated operating conditions, and record results.
2. Prepare project cost and work-time estimates.
3. Evaluate engineering proposals, shop drawings and design comments for sound electrical engineering practice and conformance with established safety and design criteria, and recommend approval or disapproval.
4. Collaborate with production personnel to identify, define and solve developmental problems based on REX analysis.
5. Conduct inspections at customer or suppliers’ premises for quality control and assurance programs, reporting equipment, structures, or materials to identify the cause of errors or other problems or defects.
6. Build, calibrate, maintain, troubleshoot, and repair mechanical/electrical instruments or testing equipment on-site and off-site.
7. Analyse and interpret test information to resolve process and or device problems.
8. Manage and report accurately on Equipment downtime and fault logs, repairs conducted and data trend for repairs, 0KM or Warranty claims.
9. Manage accurate consumables stock levels.
10. Support WSA & FIPSA factory with production and technical advice as and when required.
11. Support Customer call outs at the different locations as and when required tied to the customers contractual requirements.
12. Standby and weekend coverage within the team roster always required (24hr availability and travel readiness).

Formal Education/Training:

1. Qualified artisan (Millwright, Fitter, Electrician) N4, N5, N6, T2, T3 will be considered.
2. Maintenance and repairs on Passenger/freight train sets, Brake systems, control units will be an advantage.
3. Experience on pneumatics, mechanical and electrical fault finding will be advantageous.
4. Experience in a Team leader role.
5. Experience in analyzing schematics (pneumatic & electrical).
6. Previous customer relationships and investigation involvements.
7. Route course analysis knowledge.

Essential work skills:

1. Ability to solve practical problems.
2. Adherence to company policies and procedures including Quality Assurance and safety.
3. Knowledge of Health and Safety Legislations.
4. Computer literacy (MS Office – developing xls, PPT sheets and data graphs).
5. Excellent communication and interpersonal skills.
6. Sound verbal and written communication skills.
7. Valid driver’s licence – Code 8.
8. Sound knowledge and understanding of the route analysis techniques.

Person Specification:

1. High standard of numeracy, accuracy with attention to detail.
2. A team player with flexible approach and a willingness to learn.
3. A self-starter who is proactive and can set and achieve goals.
4. Strong organizational skills.
5. Hard working with a proven track record of skilled, hands-on trade related experience required.
6. Punctual and good work ethics.

Closing Date: to apply (Workday) wabtec.okta.com (for internal applicants) / (Homepage) www.wabtec.com (for external applicants), under careers and search for South Africa.

If you are not invited for an interview within 30 days from the closing date, it must be accepted that your application was unsuccessful.