External Sales And Service Advisor Lead Obr

External Sales and Service Advisor Lead

Location: Pietermaritzburg

Time Type: Full Time

Posted On: Posted Yesterday

End Date: April 11, (7 days left to apply)

Job Requisition ID: R

Job Description: To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead! Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Responsibilities:

1. Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
2. Deliver exceptional service that exceeds clients' expectations through proactive, innovative, and appropriate solutions.
3. Maximise Business Portfolio cross-sell opportunities and strengthen client relationships.
4. Maintain expert knowledge on specific products, pricing, application procedure, processing, and timelines to drive and achieve relevant sales targets.
5. Understand reasons for and comply with governance in terms of legislation and audit requirements.
6. Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customers to generate a sale.
7. Source new leads through external contacts and other channels to increase customer base if required.
8. Contact prospective clients and sell appropriate banking products to achieve sales targets.
9. Deliver the end-to-end client management process through continuous engagement with the client on process milestones.
10. Analyse competitor information gathered and ensure active monitoring of market trends and influences.
11. Identify new business opportunities that impact the industry.
12. Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity, and sales requirements.
13. Manage own development to increase own competencies.

Minimum Requirements:

Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification and completed First Level Regulatory Examination.

Additional Requirements: In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check.

Apply now if you are interested in taking the next step.

We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan.

The bank supports the recruitment and advancement of individuals with disabilities.

In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.

The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details: Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 11 / 04 / 25

Introduce Yourself: Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.

Should you have any queries, please log it via MyQ.

About Us: Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life.

It has a market-leading app and a globally recognised rewards system in eBucks.

FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking report.

FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.