External Recon Supervisor

The above position is vacant at FCS Head office, reporting to the External Recon Manager. The overall purpose of this position is supervising the day-to-day recon clerks and to ensure all recons and queries are attended to and assisting the Manager with new projects in the department.

Minimum Requirements:

• Grade 12, Matric certificate or equivalent.
• Fluent in English and Afrikaans.
• Computer literate (Microsoft Office Outlook, Word, and advanced Excel).
• Admin/Finance experience.

Key Performance Areas:

• Day-to-Day supervision of the recon staff.
• Train and develop staff.
• Participate in recon system improvements.
• Assisting Manager with new projects.
• Timeous and accurate reconciliations.
• Timeous and accurate query resolution.
• Month end reconciliations.
• Review daily reconciliations.
• Escalate unresolved recon queries according to company risk management SOPs.
• Enforce company risk management SOPs.

Other personality attributes:

• Assertiveness.
• Strong analytical skills.
• Accuracy and attention to detail.
• Excellent problem-solving skills.
• Must be able to work under pressure.

Core Competencies:

• Good communication skills.
• Customer focus.
• Self-development.
• Teamwork.

Interested candidates whose credentials best match the requirements can send their CVs to Bianca Bailey (biancaba@fidelity-services.com) on or before the 05 April 2025.

It is company policy that preference is given to existing employees and the choice is made purely on merit. We reserve the right not to make an appointment for any advertised position. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.