External Account Manager (Retail)

External Account Manager - Driving Retail Sales Growth

This role is all about building relationships and driving revenue within the Retail Sales department. You'll be the face of the company for retail clients, responsible for expanding the customer base and exceeding expectations. You must have a minimum of 3 years of experience in distribution, with a proven track record of sales success in the ICT Distribution industry. Experience in account management with both commercial and retail customers is required, demonstrating a strong understanding of their needs. Expertise in identifying sales opportunities, developing tailored solutions, and closing deals is essential. A Matric with Mathematics, along with a tertiary qualification in Sales, Marketing, or IT, is advantageous.

Type: Permanent

Salary: R45,000 pm

Area: Onsite in Johannesburg

Key Responsibilities:

• Sales Targets: Consistently achieve monthly, quarterly, and yearly sales targets, ensuring continuous growth for the business.
• Client Acquisition: Develop and nurture relationships with new retail clients, expanding the company's reach within the market.
• Relationship Management: Maintain strong relationships with existing clients through regular visits and interactions, ensuring their ongoing satisfaction.
• Sales Strategy: Develop and execute sales plans for each account, identifying opportunities and tailoring solutions to meet their specific needs.
• Sales Process: Manage the entire sales process from lead generation to deal closure, ensuring smooth and efficient transactions.
• Sales Reporting: Maintain accurate client databases and forecasts, providing valuable insights for future planning.
• Product Expertise: Deliver compelling product presentations and entertain clients, showcasing the value of the company's offerings.
• Opportunity Identification: Identify new sales opportunities and develop go-to-market strategies to capitalize on emerging trends.
• Sales Administration: Compile quotations, follow up on leads, attend product training, and manage relevant sales documentation.
• Order Management: Update backorders and orders received daily, ensuring accurate tracking and timely fulfilment.

Minimum Requirements:

• Experience: Minimum 3 years of experience in distribution, with a proven track record of sales success in the ICT Distribution industry.
• Client Focus: Experience in account management with both commercial and retail customers, demonstrating a strong understanding of their needs.
• Sales Skills: Expertise in identifying sales opportunities, developing tailored solutions, and closing deals.
• Education: Matric with Mathematics, with a tertiary qualification in Sales, Marketing, or IT being advantageous.
• Technical Skills: Intermediate proficiency in MS Word, Excel, Outlook, and PowerPoint, with the ability to create and analyse reports.

Personal Attributes:

• Sales Driven: Passionate about sales, with a strong desire to achieve targets and exceed expectations.
• Relationship Builder: Excellent interpersonal and communication skills, able to build rapport and trust with clients.
• Organized & Focused: Highly organized, deadline-driven, with effective time management skills and a strong attention to detail.
• Negotiator: Well-developed negotiation skills, able to secure favourable deals for the company.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is driven to succeed. You'll be a key player in driving growth for the company within the retail market.

Job Type: Full-time

Pay: R40,000 - R45,000 per month

Application Question(s):

• What is your level of expertise using Excel?

Education:

• High School (matric) (Required)

Experience:

• Sales, business development and account management: 3 years (Required)
• Account management particularly with Retail clients: 3 years (Required)