Executive Support Assistant

SATIC is a global brand delivering services to the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring high levels of energy, learning agility and market experience, who see technology to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.

SATIC offers an exciting opportunity to be part of a fast growing national team of Executive Support Assistants within Infrastructure & Workplace Services (I&WS) who are passionate about supporting business priorities for Partners and Directors across the UK.

This is a fantastic opportunity for the right individual to:

1. Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the UK.
2. Develop their personal skills as well as technical to enhance their career.
3. Expand their networks across PwC.
4. Significantly broaden their understanding of the firm.

The role will suit an individual looking to start their career in PwC, who is prepared to provide support to the Executive Support team and wider UK stakeholders. You will work as part of a multidisciplinary team, with the passion and ability to upskill yourself.

The role requires a high level of self management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.

Minimum requirements:

• Ability to drive own continual self development.
• Able to demonstrate strong organisational skills and high levels of self-motivation.
• Strong prioritisation skills with the ability to support multiple stakeholders who might have conflicting priorities.
• Excellent influencing and communication skills.
• Ability to work proactively, and make decisions where appropriate.
• Ability to develop strong internal and external networks.
• Show a curious mindset to existing and emerging technologies to support new ways of working and the ability to embrace and adapt to new technology in a fast moving tech environment.
• High levels of confidentiality and resilience due to the busy nature of the role.
• Ability to participate in firm pilots to support system improvements.
• Accurate and consistent recording of time to support wellbeing and capacity.
• Role modelling inclusivity by demonstrating a sound knowledge of cultural differences, global mindset and inclusion and diversity.
• Demonstrate flexibility and agility to support the delivery of business objectives.

Responsibilities, including but not limited to:

• Management of stakeholders' diaries using autonomy to make decisions.
• Ability to draft stakeholder emails and engage with stakeholders to make decisions.
• Proactive research, organisation and delegation of global travel logistics.
• Timely preparation of expenses and invoice claims for stakeholders, ensuring compliance with the relevant expenses policy.
• Stakeholder meeting management, including preparation and attendance of meetings, producing minutes and follow up actions.
• Project coordination - attend project meetings (as requested) to understand requirements, delivery timescales, supporting actions and regular interaction with the project team.
• Draft and proofread internal and external communications for quality, accuracy and relevance, consulting with stakeholders and relevant teams.
• End to end organisation and management of a wide range of events; both internally and externally.
• Understanding of stakeholders' priorities, clients and teams to optimise stakeholder time management.
• Provide support on the Firm's Client Relationship Management system (Salesforce) including navigation of dashboards and creating opportunities.
• Engagement on social media campaigns when directed, following PwC policies and guidelines.
• Basic capability and understanding of data manipulation, visualisation and insights.
• Support stakeholders and others in upskilling of Firmwide systems.
• Apply understanding of regulatory requirements and data management, ensuring compliance deadlines are met.
• Take ownership of all enquiries and problems, resolving or escalating issues as appropriate.
• Build a diverse network of relationships and engage with various initiatives, social mobility, participation in projects, firmwide live streams.
• Identify opportunities for efficiencies and promote the range of services within IWS with stakeholders.
• Upwardly manage your stakeholders to ensure they also comply with the Firm’s policies and procedures and meet Firm deadlines.
• Demonstrate knowledge of wellbeing initiatives within IWS, stakeholders and their teams.
• Delegate transactional work where appropriate to effectively manage workloads.

This vacancy is available in Durban, KwaZulu Natal.