Executive Assistant

Our client is the preferred service provider to leading hotels in the Sandton / Rosebank area for their laundry service requirement. This highly successful, owner-run, modern, commercial laundry specializes in offering cleaned hospitality linen and other on-time all year round. They take pride in providing excellent results and exceptional service.

The owner is looking for an Executive Assistant to join his medium-sized workforce and assist in keeping them at the top of their game.

If you are an impressive frontliner with exceptional communication skills and confidence, an active listener and possess an aptitude for numeracy and spreadsheets – then we invite you to apply for this role.

Immediately available applications are preferred.

Purpose of Role

To provide extensive and thorough administrative support and tracking to the owner to ensure the business operates seamlessly and maintains its trajectory.

The Executive Assistant position is a new role and therefore expected to evolve to meet the needs of the business and primarily that of the owner. The ideal candidate is highly organized, detail-oriented, diplomatic, flexible and able to handle a wide range of responsibilities. The candidate should be able to thrive in a dynamic, fast-paced, do-it-yourself environment. A hands-on and committed approach is necessary to ensure the effectiveness and profitability of the business.

Key to the success of this role is the ability to handle high pressure, proactively anticipate needs, think critically and offer solutions to problems with a high-level of professionalism and confidentiality.

Primary Responsibilities

1. Keeping abreast of the daily movement of incoming and outgoing laundry from the various hotels on customized spreadsheets.
2. Being able to keep the owner on-point and in-step with activities and performance of the laundromat.
3. Working alongside the Operations Manager in tracking and troubleshooting the laundry requirements to avoid potential bottlenecks.
4. Generate invoicing information for the owner at month-end.
5. Keeping abreast of laundromat staff rosters and schedules.
6. Tracking purchases, payments and deliveries for the laundromat.
7. Liaison with a diversity of hotel representatives and others – telephonically and electronically.
8. Diary management – organize and maintain the owner’s diary commitments including proactively following up on outstanding responses and actions required.
9. Drafting documents where necessary.
10. Conduct insightful research as requested by the owner.
11. All office administration and record-keeping.
12. Ad Hoc activities – assist with other tasks as and when requested for the overall benefit of the business, including running personal errands for the owner.
13. Create a proactive and supportive environment.

Qualifications

Administration or Secretarial qualification preferred.

Minimum of 8 to 10 years work experience as an Executive Assistant or similar; providing relevant support at executive level.

Excellent, clear and courteous verbal and written communication skills.

Advanced numeracy skills.

Proficient in Apple MacBook and iPhone functionality.

Strong computer literacy skills including Word, Excel and PowerPoint.

Familiar with Dropbox, GoogleDrive applications, etc. and open to learning new technical skills.

Ability to work well and professionally within a cross-functional team environment and across diverse communities.

Ability to take initiative and handle/drive a wide range of tasks.

Action-oriented; i.e. a proactive self-starter and thinker.

Excellent time management skills – ability to make appropriate, informed decisions regarding priorities and available time.

Deadline-focused with appropriate responsiveness and quick turnaround time in completion of tasks.

Meticulous attention to detail, accuracy and thoroughness.

Exceptionally organized and systematic.

Impeccable discretion, judgement and trustworthiness.

Able to maintain a high-level of integrity and discretion in handling confidential information.

Agility to switch gears at a moment’s notice.

Other Requirements

Must have valid Driver’s Licence and reliable car.

Package

R25k CTC depending on skill and experience.