Executive Assistant

Requirements

Description and Requirements

Key Responsibilities:

• Act as a key liaison between the VP and internal/external stakeholders, exercising a high degree of discretion and confidentiality
• Manage complex calendars and prioritize appointments, meetings, and events, ensuring efficient use of the VP's time
• Lead special projects and initiatives on behalf of the VP, ensuring timely execution and alignment with strategic goals
• Research, prioritize, and follow up on incoming issues and concerns addressed to the VP, including those of a sensitive or confidential nature
• Draft correspondence, prepare presentations, and communicate effectively on behalf of the VP to ensure clarity and consistency
• Build and maintain relationships crucial to the VP’s success, both internally and externally
• Arrange travel plans and itineraries, anticipating the VP’s needs and preferences
• Provide analytical and decision-making support through data gathering and analysis
• Identify opportunities to streamline processes and improve efficiency within the executive office
  
  
  

Qualifications:

• Minimum of 5 years of experience supporting C-suite executives or senior management in a fast-paced environment.
• Bachelor’s degree preferred, or equivalent combination of education and experience
• Proficiency in Google Workspace and other relevant software
• Exceptional written and verbal communication skills, with the ability to interact professionally with all levels of staff and external contacts
• Strong organizational and time management skills, with the ability to prioritize multiple tasks seamlessly
• Proven ability to anticipate needs and solve problems independently
• High level of discretion and ability to handle confidential information with sensitivity
  
  
  

Personal Attributes:

• Takes initiative and anticipates the needs of the VP and the executive office
• Thrives in a fast-paced environment and remains flexible to changing priorities
• Pays meticulous attention to detail, ensuring accuracy in all tasks
• Collaborates effectively with others to achieve common goals
• Maintains a polished and professional demeanor at all times
  
  
  

Additional Job Description

Position Overview:

As the Executive Assistant, you will be a strategic partner and trusted extension of the Vice Presidents, contributing to the overall effectiveness and productivity of the executive office. This role goes beyond traditional administrative support to encompass critical aspects of strategic planning, communication, and decision-making.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.