Enterprise Program Delivery Manager

Africa is at the cusp of an economic revolution. 1.5 billion people are embracing electronic payments, mobile everything, and racing towards a digital transformation that will change the world for the next two decades. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is hitting the continent, and global businesses and local champions are in a race to unblock its potential.

In partnership with Multichoice, the largest entertainment platform on the African continent, we are building a payment platform as ambitious as the customers we serve.

This is truly the Moment for Africa.

OUR CULTURE

At Moment, we believe building the future is a team sport; partnership and collaboration lie at the core of everything we do. We take pride in working hard and strive to be world class every day, without forgetting to have a little fun along the way. We’re straight-talkers who prioritize speed of execution over perfection. We’re ok with uncertainty and don’t let it get in the way of making smart decisions quickly. We like to get things done.

We value diversity of thought, culture, and background and strive to build a business and work environment as vibrant as the continent we serve. Changing the lives and unblocking the ambitions of a continent isn’t for the faint of heart - but with a passion for people and a desire to make a lasting impact on Africa, we believe we can build an enormous business that also delivers good in the world.

The Role

We are seeking a highly motivated and detail-oriented individual to join our team as Go-To-Market (GTM) & Sales Program Manager. This multifaceted role is critical in supporting our customers and enabling stakeholders, ensuring seamless GTM launches, and driving cross-functional program management initiatives. The ideal candidate will have a strong blend of planning, organizational, analytical, and communication skills allowing them to thrive in a fast-paced environment.

Job Requirements:

• Bachelor’s degree in Engineering, Operations Management, Business or a related field.
• 6+ years of experience in strategy and operations roles with a strong bias to driving execution within large organizations as an external change agent.
• Experience driving high velocity, cross-functional processes including GTM launches, Sales Operations, Deal Desk, and Program Management.
• Strong understanding of Product launch and Sales processes.
• Proven track record of managing complex projects with multiple stakeholders in multiple markets.
• Proficiency in CRM tools (e.g., Salesforce, Hubspot etc.) and project management software (e.g., Jira, MS Office, Smartsheet etc.).
• Exceptional analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and interpersonal skills to influence and collaborate effectively.
• Evidence that a pivot to FinTech and startup culture is a logical direction for you, based on your demonstrated history.

Job Responsibilities:

• Develop and execute project plans for new product or service launches, ensuring alignment with strategic objectives.
• Work externally with enterprise customers to prepare and execute launch plans, including defining stage gates, go/no-go criteria, ramp plans, monitoring and reporting, and transitioning to Customer Success.
• Collaborate internally with Product, Finance, Legal, Compliance, and Customer Success teams to define and communicate launch plans.
• Manage timelines, deliverables, and stakeholder engagement for GTM initiatives.
• Track and measure the success of launches through metrics and feedback, driving continuous improvement.

Job Benefits:

• Competitive salary and equity options.
• Comprehensive health, dental, and vision benefits.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with passionate team members.