Salesforce Solutions Architect

Make an impact with NTT DATA
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Your day at NTT DATA

The role of the Salesforce Solutions Architect involves analyzing and translating business information and technical requirements into architectural blueprints, presenting solutions to accomplish intricate business objectives. This position offers guidance, assists in the establishment, and actively participates in technical governance processes. They collaborate on shaping and executing an operating model that enhances the probability of successful go-lives and fosters end-user adoption. Additionally, conduct technical assessments of strategic and operational needs against the Salesforce platform architecture, platform capabilities, and industry best practices.

They are accountable for the detailed architecture, design, implementation, and maintenance of existing and new Salesforce implementations across our clients base.

In addition to analyzing and translating business information into architectural blueprints, this individual actively participates in the entire sales lifecycle. They play a crucial role in go-to-market strategies, contributing to the creation of compelling collateral and marketing materials that effectively showcase technical capabilities and solutions. They collaborate closely with sales teams, providing technical expertise during client interactions and presentations. This role ensures that architectural solutions align not only with complex business objectives but also resonate with potential clients and market demands. By actively engaging in pre-sales activities, the successful candidate will contribute to shaping a strong market presence, establishing credibility, and driving successful business outcomes.

What you'll be doing

Key Responsibilities:

Pre-Sales:

• Collaborate with the sales team to understand client requirements and challenges.
• Design and present compelling Salesforce solution proposals aligned with client needs.
• Conduct demonstrations and workshops to showcase the capabilities of the Salesforce platform.
• Partner with technical and business stakeholders to develop competitive and defensible pricing models.

Delivery:

• Lead the architectural design of Salesforce solutions, ensuring they are scalable, secure, and meet client requirements.
• Work closely with developers and other team members to implement and configure Salesforce solutions.
• Provide technical guidance and mentorship to the team throughout the delivery lifecycle.
• Conduct performance optimization and ensure ongoing system health and integration with existing infrastructure.
• Document solutions and ensure knowledge transfer to clients.

Requirements:

• Minimum of seven years of experience in Salesforce development and architecture.
• Proven expertise in designing and implementing complex Salesforce solutions, including custom applications and integrations.
• Salesforce Application Architect certification.
• Proven capability in Sales Cloud, Data Cloud, Marketing Cloud and preferably MuleSoft.
• Strong understanding of Java, JavaScript, HTML, CSS, REST, Angular and Apex scripting languages are an advantage.
• Exceptional problem-solving and communication skills.
• Demonstrated leadership abilities, with the capacity to inspire and guide teams.
• Strong client-facing and consulting skills.
• Exceptional pre-sales and go-to-market capabilities.
• Real world experience in various software orientated delivery methodologies (Agile, Waterfall, SCRUM).
• The ideal candidate should possess hands-on experience with source control platforms, including proficiency in GIT and Azure DevOps Repositories. Additionally, a strong background in DevOps practices and tools is essential for this role. The candidate should demonstrate a proven track record of effectively utilizing source control methodologies and seamlessly integrating with DevOps processes to ensure a streamlined and efficient development lifecycle.

Qualifications:

• Minimum 5 years of experience as a Salesforce architect or similar role.
• Proven track record of successfully designing and implementing complex Salesforce solutions.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels.
• Experience in pre-sales activities and solution design.
• Demonstrated ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Proficiency in Salesforce platform configuration and scripting languages.
• Proven capability in Sales Cloud, Data Cloud, Marketing Cloud.

Workplace type: Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.