Community Manager

Community Manager

We're seeking an experienced Community Manager to join our dynamic team at TBWA Hunt Lascaris. As a tech-savvy professional with a passion for social media, PR, and promotional events, you'll play a crucial role in developing and implementing social media and communication campaigns that drive engagement and align with our marketing strategies.

Responsibilities

• Develop and implement comprehensive social media and communication campaigns to achieve marketing objectives.
• Create and curate engaging text, image, and video content for social media accounts.
• Respond to comments and customer queries in a timely and professional manner.
• Monitor and report on feedback and online reviews to inform marketing strategies.
• Organize and participate in events to build community and boost brand awareness.
• Collaborate with Marketing, PR, and Communications teams to ensure brand consistency and messaging.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Build and maintain relationships with customers, potential customers, industry professionals, and journalists.
• Stay up-to-date with digital technology trends and best practices in social media management.

Requirements and Skills

• Proven work experience as a Community Manager (5+ years, mid-level).
• Experience launching campaigns across social platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube).
• Ability to identify and track relevant community metrics using reporting tools.
• Excellent verbal and written communication skills.
• Hands-on experience with social media management for brands.
• Ability to interpret online customer engagement metrics and adjust strategies accordingly.
• Knowledge of online marketing and marketing channels.
• Attention to detail and ability to multitask.
• Marketing/Communication degree in Marketing or relevant field.
• Experience working on FMCG brands and Alcohol brands is a plus.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and creative team.
• Professional development and growth opportunities.