Data Operations Analyst

Grade Level (for internal use): 07

Role: Data Operations Analyst

About the Role:

The goal of the EMEA Tier team is to gather information to profile buy-side institutions within the EMEA region. Analysts primarily use the telephone to gather information but will also read websites, regulatory filings, and news articles. Through web research and phone calls to investment professionals and other staff, they gather business intelligence that powers S&P Global’s products for clients in the Capital Markets and Investor Relations field.
The EMEA Tier team consists of 9 members and 1 manager, which fits into a bigger research team that covers various segments of the coverage universe, in order to make our offering complete and comprehensive for our clients.

Duties and Responsibilities:

You will be a key member of the S&P Global Data Operations team. Reporting into the local Data Ops management team, you will be part of our database maintenance team, that ensures the information we are making public to our clients is the most up-to-date and accurate version we have access to.

Key responsibilities include, but are not limited to:

• 70% of your time will be spent on the phone, trying to source or validate the information
• Web researching and analyzing information
• Capturing this data into our internal app
• Coming up with innovative solutions in order to keep our processes as efficient as they can be

Job Requirements:

You are a detail-oriented person who can make fast decisions based on what you gather through your research process.

Key Qualifications and Skills:

• Excellent verbal and written command of the English and/or Italian language
• As this is a calling team, you must be able to ask probing questions on calls in order to get as much detailed information as possible and should not be easily deterred.
• Ability to establish and maintain relationships
• Must be very detail-oriented and able to capture this information into our internal app using S&P Global research and style guidelines
• Good online research skills and the ability to analyze existing sources of information as well as find new ones.
• Comfortable navigating official registries and experience with data entry is advantageous.
• Must be able to work well under pressure and be flexible to adapt to changes in a fast-paced working environment
• Knowledge of the buy-side or capital markets is a plus but not required

Technical Requirements:

• Experience with Microsoft Office suite
• Moderate/Intermediate Excel skills are a plus
• Basic knowledge of Agile and experience with Jira will be advantageous
• You will be required to work from home from time to time, so a minimum Fibre line of 10mbps is a must in order to fully support all our systems.
• Beneficial to have knowledge in Power BI and SQL.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology—the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments, and individuals make an impact on tomorrow. At S&P Global, we transform data into Essential Intelligence, pinpointing risks and opening possibilities.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.

Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.