To install, maintain and service Company equipment.
Key Responsibilities:
Install, maintain and repair Company equipment in field and/or onsite, by utilizing the most efficientmethods to achieve expected manufacturers performance levels
Achieve productivity targets set by the division
Ensure that all special tools, equipment and spares issued by the company are used and lookedafter in the most appropriate way
Diligently complete all the necessary paperwork such as job sheets and installation reportsassociated with each maintenance call in accordance with the procedures set by the company
Maintain an adequate boot stock of spare parts for products which are supported in the field, toincrease first-time fix rates Maintain an accurate record of all boot stock spares which have been issued to you as percompany policy
May be required to do the network connectivity to the Company devices in conjunction with thecustomers IT representative
May be required to assist other engineers with troubleshooting of machine problems (face-toface and telephonically)
Required Skills, Knowledge and Experience
Grade 12 or equivalent (essential)
Minimum of 5 years extensive experience in a similar role
Format Printers
Previous experience on high volume/production printing is essential
Previous experience on Ink Jet technologies beneficial
Must have a good working knowledge and experience in Colour devices
Must be proficient in MS Office
Good verbal and written communication skills
Strong organizational skills, and the ability to work well under pressure
Must be meticulous with the ability to diagnose and solve problems
Must be self-driven and able to work independently