Company Description
Vivari is about excelling in every interaction and exceeding every expectation. Vivari Hotel and Spa is a distinctively different destination that defies all expectations, offering discerning guests an integrated approach to complete wellness, from the tranquil setting to the rejuvenating therapies, to the beauty theatre. Rooted in the spirituality of Sanskrit mythology, Vivari is a soulful expression of holistic upliftment that promises to provide each guest with an entirely unforgettable experience.
Set within an exquisitely expansive, tranquil eco-estate in Mogale City, mere kilometres from the Cradle of Humankind, Vivari Hotel and Spa is a serene sanctuary that has been magnificently curated to deliver the most superior service, luxurious settings, aesthetic excellence and exceptional experiences. We pride ourselves on offering our guests leading aesthetic treatments in a most luxurious setting.
We are proud to pioneer an entirely new concept in the South African travel industry – medical tourism. We are driven to provide guests with an unparalleled experience in medical tourism, professional cosmetic surgery and unique hospitality services using a well-motivated and highly expert team and innovative medical technology. The hotel provides the perfect post-operative setting to rest, recover and reconnect.
We pride ourselves on our intuitive approach to our guests’ well-being, adopting a holistic approach to achieving a harmonious ambience and holistic wellness. The state-of-the-art spa, theatre and restaurant facilities immerse guests within a restful, sophisticated space to relax, work, feast and rejuvenate unlike any other.
Job Description
As our Sommelier, you’ll bring your love of wine to the table—literally! Your expertise will enchant our guests, enhancing every meal with perfect pairings and a touch of storytelling that transforms dining into an experience.
Key Responsibilities:
- Curate a diverse and high-quality wine list that complements our culinary offerings.
- Stay up-to-date with emerging wine trends.
- Collaborate closely with our culinary team to develop wine pairing suggestions that enrich our dishes.
- Provide knowledgeable and detailed explanations of our wine list, offering personalised recommendations based on guest preferences.
- Guide guests through their wine choices with warmth and expertise, helping them discover the perfect bottle for their meal.
- Ensure proper handling, storage, and rotation of wines to maintain their optimal quality.
- Execute wine service duties with precision, including decanting, pouring, and presenting wines at the correct temperature and in the appropriate glassware.
- Share the tales behind the vines, making each glass a journey.
- Ensure each guest feels special, understood, and delighted by your recommendations.
- Create lasting connections with our guests and be the face of our restaurant’s wine culture.
- Know our Brambles/ Vivari inside-out, introducing guests to all our delicious offerings and building lasting relationships.
- Participate in fun promotions that showcase our unique wine selection, and keep tabs on the competition to ensure we’re always ahead of the curve.
- Coordinate with our “Front of House” team to ensure a seamless guest experience, while fostering a culture of collaboration.
- Wine Selection: Curate and present a diverse selection of wines, ensuring each pairing enhances the dining experience and reflects our commitment to excellence.
- Guest Engagement: Foster memorable interactions with guests by offering personalized wine recommendations and ensuring their needs are met with warmth and professionalism.
- Wine Education: Share your passion for wine through engaging discussions and tastings, elevating guests' understanding and appreciation of our offerings.
- Collaboration: Work closely with the culinary team to create and implement seasonal wine menus that beautifully complement our dining selections.
- Inventory Control: Manage wine inventory, including ordering supplies and maintaining stock levels to ensure smooth operations.
- Stay Updated: Keep abreast of industry trends and new vintages to continually enhance your expertise and enrich our wine offerings.
Qualifications
- A passionate wine enthusiast who loves making people feel at home.
- Strong knowledge of wine regions, varietals, and food pairings.
- A confident communicator with a love for storytelling and sharing knowledge.
- A team player with a can-do attitude and a thirst for learning.
- A dedicated professional with a focus on excellence.