To effectively support and maintain existing trading systems within global markets and identify opportunities and recommend technology solutions that enable the achievement of business objectives. Working closely with business and enablement to support trading teams, optimise processes and drive efficiency across the business.
Job Responsibilities
Ensure stable production environment through effective support of trading and business teams, optimizing processes and driving effective solutions for the Markets business.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Ensure effective business continuity by implementing robust solutions interpreted from business requirements specifications.
Participate in projects in a consulting or specialist capacity with other role players internally and external to the organization throughout the project lifecycle.
Ensure optimal functioning of trading systems by ensuring they are configured for optimal performance; and continuously improving on existing processes and functionality.
Document related processes, procedures, and policies for supporting the systems. Document troubleshooting procedures for recovery of incidents and successful handover of systems support to the relevant GT support areas; including training.
Manage the security and regulatory compliance of trading systems.
Manage stakeholder relationships by maintaining optimized communication channels between the technical integrations team and stakeholders.
Elicit, analyse and validate requirements for changes to trading systems within a defined stakeholders area within the markets business.
Participate in change processes and collaborate effectively with other technology delivery areas that contribute into the Markets business.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.