Warehouse and Distribution Manager

Job Purpose:
Ensure operational efficiency and optimization within the warehouse and distribution environment, aligning with overall business objectives.

Key Responsibilities:

• Warehouse & Distribution Management (45%)
  • Develop and implement strategic plans for operational efficiency.
  • Oversee receipt, storage, packing, and dispatch of goods.
  • Maintain accurate inventory levels and manage stock control systems.
  • Optimize warehouse layout and space utilization.
  • Ensure safety and security protocols are followed.
• Stock Management & Control (15%)
  • Oversee stock receipt processes and system updates.
  • Investigate and resolve stock variances.
• Compliance (10%)
  • Ensure adherence to company policies, health, and safety regulations.
  • Identify and mitigate operational risks.
• Customer Service Management (10%)
  • Foster strong relationships with internal and external stakeholders.
  • Address and resolve customer issues promptly.
• Staff Supervision (10%)
  • Manage performance, training, and development of warehouse staff.
  • Conduct regular performance appraisals and address employee relations matters.
• Cost & Financial Control (10%)
  • Contribute to budgeting processes and control expenditures within set limits.
  • Identify and implement cost-saving initiatives.

Qualifications:

• Diploma in Warehouse Management / Distribution / Logistics (NQF 6) - Minimum
• Bachelor's Degree in related fields - Advantageous

Experience:

• Minimum of 5 years in Warehouse/Distribution/Logistics, preferably in a manufacturing environment
• At least 3 years in a supervisory role

Technical Competencies:

• Proficient in MS Office and warehouse management systems
• Strong knowledge of warehousing and distribution procedures

Behavioral Competencies:

• Proactive and action-oriented
• Strong problem-solving and analytical skills
• Effective planning and organizational abilities
• Strong leadership and supervisory skills
• Excellent communication skills
• Customer-focused and resilient