Quality and OI Coordinator

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

To ensure the Quality and OI administration for the SGS KATHU LABORATORY is well instituted and maintained.

• To take full control of the SGS document control system to be in line with the SGS high level system requirements and ISO17025 for SGS Kathu (UMK).
• Register, format, distribute and control the Geochem system document process.
• To implement and maintain a graphical statistics system for proficiency testing within the current PT Schemes.
• To administer the improvement system registers and lists and to ensure overdue action items are immediately brought to the attention of the Laboratory Manager.
• To ensure accurate and comprehensive minutes are taken at monthly quality meetings, management review meetings etc.
• To monitor the training programs drawn up and ensure that scheduled training dates are being adhered to.
• Operate to the highest standard of ethics as indicated in SGS integrity Programs.
• Assist with continuous improvement of systems within the Laboratory.
• Adhere to all quality and safety requirements of the management system.
• Perform any other reasonable tasks as assigned by your direct line manager.
• Responsible for all Health, Safety and environmental procedures.
• Up keeping of the Contractors pack files.
• Conduct weekly safety / talk meetings.
• Complete all Safety documentation for the Month-End OI Reports.
• Implementing SGS and UMK Safety Policies, COP’s and SOP’s.
• Maintaining all existing HSE documentation and improve on it continuously.
• Appointed as SHE Coordinator and ICAM investigator.

• Monitor and report all non-compliance of Quality reporting deadlines and schedules.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action. Update weekly verifications.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Diagnose all suspect results and assist in rectifying the problem whether it is equipment, personnel, or analytical.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified, and ensure its closure.
• Perform and complete all standard weekly, monthly and Quarterly Quality reports.

Education

• Matric (Grade 12)
• Certificate in overall Quality Management will be an advantage
• Any Safety courses / practical experience on HSE control in a Laboratory

Experience

• 5 Years administrative experience
• Advanced Microsoft software experience
• G6 / SLIM experience
• Quality (and safety) management system experience will be an advantage, especially ISO/IEC 17025:2017.

Competencies

• Outstanding Attention to detail
• Effective planning and organization
• Effective computer skills
• Concern for order and quality
• Flexibility