Barista / Cashier

Job Advert Summary

We are recruiting for a Barista / Cashier to prepare and serve hot and cold beverages, including various types of alcoholic beverages. The Barista / Cashier responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items, and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

Minimum Requirements

Skills and Competencies

1. Must be able to work quickly and safely
2. Have good communication skills
3. Must be able to use simple arithmetic, follow directions, remember orders, read, and write
4. Must be able to work as part of a team
5. Previous work experience as a Barista/Cashier

Qualifications

1. National Senior Certificate
2. Must have 3-5 years experience in a similar role
3. Must be bilingual (English/Afrikaans)

Duties and Responsibilities

1. Give customers drink menus and answer their questions regarding ingredients
2. Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
3. Prepare alcoholic beverages following recipes
4. Receive and process payments (cash and credit cards)
5. Keep the coffee area clean
6. Maintain stock of clean glasses and mugs
7. Check if brewing equipment operates properly and report any maintenance needs
8. Comply with health and safety regulations
9. Communicate customer feedback to managers and recommend new menu items