Fidelity Services Group: ATM Admin Clerk

Job Responsibilities:

1. Reporting to Manager: National Reconciliations Manager
2. Inputting and managing data and performing data entry.
3. Daily communication with branches and HO staff regarding all operations issues.
4. Obtaining an understanding of all reported issues from branches, keeping a log and escalating them timeously and accurately to the National Reconciliations Manager.
5. Prepare and sort data before entering it.
6. Verify the accuracy and completeness of data.
7. Other related activities as instructed by the NR Manager.
8. Working on daily missed services / failed services.
9. Keeping a log of all issues.
10. Responding to client queries.
11. Data capturing and sorting as well as checking that all information received is accurate.

Requirements:

1. Must have Matric / Grade 12 certificate.
2. Must have MS Excel, Word, and Outlook skills.

Skills and Competencies:

1. Good MS Excel, Word, and Outlook skills.
2. Good administrative skills and discipline.
3. Ability to manage effectively to work towards daily deadlines.
4. Good interpersonal skills to deal with positions ranging from branch tellers to client management.