Specialist - Provincial ICT Support

JOB PROFILE

Duration: Twenty (20) Months Fixed Term Contract

Reporting to: Operations Manager

Job Grade: C5 Minimum Midpoint

Total CTC: R515 020 - R605 906

No. of Incumbents: 1

Main Purpose of the Job: To provide Information and Communication Technology administration and user support services which includes network infrastructure, server infrastructure, data communications, and telecommunications systems, and resolve ICT related incidents to ensure proper functioning of the Seda Provincial Network.

Key Performance Areas

1. Implement and monitor user compliance to ICT policies, standards, guidelines, and procedures in line with approved Seda’s ICT requirements.
2. Implement Seda’s ICT Infrastructure Security which includes ICT Disaster Recovery and Service Continuity Plans.
3. Implement ICT strategic initiatives in line with Seda ICT strategic plan.
4. Resolve Seda ICT related incidents within the Provincial Network.
5. Administer Provincial ICT budgeting and procurement in line with ICT strategic plan.

Required Minimum Qualification

1. Matric (NQF Level 4) and National Diploma (NQF Level 6) in Information and Communication Technology coupled with recognised industry certifications.
2. Bachelor’s Degree (NQF Level 7) in Information and Communication Technology coupled with recognised industry certifications will be an added advantage.

Required Minimum Work Experience

1. 4 – 6 years experience in an Information and Communication Technology environment, of which 2 years should have been implementing Information and Communication Technology related projects.
2. Prior experience in network management, scripting, programming, and system administration.
3. Comprehensive experience as an Information Technology strategist with a wide variety of skills.
4. Thorough knowledge of the developments in the Information Technology industry.
5. Understanding of ICT governance frameworks and quality standards e.g. COBIT and ITIL.
6. Knowledge of ICT acquisition processes and principles.

Critical Competencies

1. Advisory Service
2. Communication
3. Stakeholder Engagement
4. Analytical
5. Business Acumen
6. Problem-Solving & Decision-Making
7. Planning & Organising
8. Monitoring & Evaluation
9. Performance Driven
10. Team Work
11. Adaptability & Flexibility
12. Policy Adherence
13. Negotiation
14. Basic Computer Skills
15. Office Management

Note: It is the organization’s intention to promote equity and representivity in terms of race, gender, and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender, and disability status in their curriculum vitae (CV). Previously Disadvantaged Individuals are encouraged to apply.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal, and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

To apply, please send your CV to recruitmentlim@seda.org.za. Please state the position you are applying for in the subject line.

Closing Date: 28 July 2022