Deputy Principal : Head Of Academics

Phaco Development Specialist (Johannesburg)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Role Overview:

As a Phaco Development Specialist, you will play a vital role in training and supporting ophthalmic surgeons and hospital staff as they transition from Manual Small Incision Cataract Surgery (MSICS) and Extracapsular Cataract Extraction (ECCE) to Phacoemulsification (Phaco) as the preferred cataract treatment.

Key Responsibilities:

1. Surgeon Development & Training: Support the successful transition of cataract surgeons from ECCE / MSICS to Phaco surgery. Provide Operating Room, Clinic, Hospital, and Wet Lab training to enhance surgical skills, improve outcomes, and ensure proper technique adoption. Assist in identifying and selecting candidates for the Phaco Development Program through structured self-assessments.
2. Surgical & Technical Support: Serve as a trusted clinical and technical consultant for surgeons and hospital staff, ensuring the correct application of Alcon's ophthalmic devices and technologies. Collaborate with external consultants, course instructors, and proctors to drive effective skill development and high-quality surgical outcomes. Demonstrate product and procedural excellence in OR, hospital, and wet lab settings.
3. Program & Event Support: Assist in delivering Alcon Phaco Development Program courses, professional congresses, symposiums, and special events. Support education initiatives to enhance understanding of cataract surgery options.
4. Compliance & Reporting: Ensure adherence to corporate compliance guidelines and reporting procedures. Maintain thorough documentation, including pre-course assessments, surgical observations, and post-course performance tracking. Handle adverse event and product complaint reporting at a local level, ensuring timely escalation to the Local Vigilance Representative.

We Are Seeking:

1. Education / Background: Experience as a Surgical / Medical Technologist, Biomedical Engineer, Ophthalmic Assistant, or Optometrist is beneficial.
2. Experience: Minimum 5 years in Clinical Application, Marketing, Sales, or a related role in a reputable medical device company, specifically in the Ophthalmology / Optometry fields.
3. Language: English.
4. Strong self-motivation, teamwork, problem-solving, organizational skills, and ability to work under pressure.
5. Valid driver's license and passport and willing to travel extensively (40% South Africa + Africa).

How You Can Thrive at Alcon:

Comprehensive benefits package. Training and continuous development; Be part of a high-performing leader in the ophthalmology company with many opportunities to further develop your professional career. International exposure. Open, friendly and collaborative culture; Work in a challenging environment with an outstanding team that will support you to achieve goals and performance. Hybrid model.