Life Cover Claims Assessor (Talent Pool)

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above, finalize your application by clicking apply below.

Purpose Statement:
To improve claims operational excellence, increase customer satisfaction, and minimize losses for Capitec Insurance through accurate and holistic assessment of Life Cover claims, in accordance with terms and conditions of the policy, S.A legislative frameworks, and goals, objectives, processes, and standards set by Capitec Life.

Experience:
MINIMUM:

• Minimum of 3 years of experience in assessing life insurance death claims, preferably within the context of fully underwritten products.

IDEAL:

• Practical experience in life insurance underwriting, claims assessment, or related field.
• Occupational certificate of course on long-term life Insurance Claims Assessor.

Qualifications (Minimum):

• Grade 12 National Certificate / Vocational.

Qualifications (Ideal Or Preferred):

• A relevant tertiary qualification in Healthcare or Science.

Knowledge:
MINIMUM:

• Understanding of the long-term insurance industry and claims handling processes.
• Deep understanding of fully underwritten life insurance policies, including underwriting criteria, exclusions, and conditions.
• Strong understanding of medical terminology, diagnoses, treatments, and causes of death in the context of life insurance claims.
• Knowledge of relevant legal frameworks relating to funeral and life insurance claims.

IDEAL:

• Proven experience in life insurance underwriting, claims assessment, or a related field.
• Occupational certificate or course on long-term life Insurance Claims Assessor.

What You Will Be Required To Do:

• Support Life Cover Claims process set-up.
• Life cover claims assessment.
• Life cover claims queries and complaints.
• Stakeholder Engagement.

Skills:

• Administration Skills.
• Attention to Detail.
• Decision making skills.
• Numerical Reasoning skills.
• Planning, organising, and coordination skills.

Conditions of Employment:

• Clear criminal and credit record.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Disclaimer: This advertisement is for a Talent Pool. By applying, you are expressing your interest in future opportunities within our organization. Should you meet the minimum criteria, we will retain your application for future consideration. This is not an application for a specific job opening, but rather an opportunity to be considered for future roles as they arise.