Branch Receptionist - Joburg Branch

JOB PROFILE

JOB TITLE: Branch Receptionist

DURATION: Twelve (12) Months Fixed Term Contract

REPORTING TO: Branch Manager

JOB GRADE: B2 Minimum Midpoint

CTC: R 177 806.00 - R 209 183.00

NO. OF INCUMBENTS: 1

LOCATION: Joburg Branch

MAIN PURPOSE OF THE JOB: To provide reception services, welcome visitors/clients and maintain the reception area in a professional manner.

KEY PERFORMANCE AREAS:

1. Provide switchboard services by screening incoming calls and transferring to relevant staff in Branch Office.
2. Provide reception, administrative services and handle face-to-face enquiries from visitors.
3. Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times.
4. Plan and coordinate practitioner’s diaries.

REQUIRED MINIMUM QUALIFICATION:

1. Matric
2. Office Administration Certificate will be an advantage.

REQUIRED WORK EXPERIENCE:

1. 1-2 years relevant work experience.
2. Knowledge of switchboard system.
3. Knowledge of Seda products and services and Seda’s role within the SMME Sector.

CRITICAL COMPETENCIES:

1. Advisory Service
2. Communication
3. Stakeholder Engagement
4. Analytical
5. Business Acumen
6. Problem-Solving & Decision-Making
7. Planning & Organising
8. Monitoring & Evaluation
9. Performance Driven
10. Team Work
11. Adaptability & Flexibility
12. Policy Adherence
13. Negotiation
14. Basic Computer Skills
15. Office Management

NB: It is the organization’s intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). Previously Disadvantaged Individuals are encouraged to apply.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful.

Proposed offers will be made from Minimum to Midpoint as advertised.

Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation report (only when shortlisted).

Applicants should note that any false information contained in their CV and related documents could result in disqualification and/or summary dismissal.

Please note that by applying for this position, you give SEDA permission to process your personal information in compliance with POPI ACT.

To apply, please send your CV to recruitmentgp@seda.org.za. Please state the position you are applying for in the subject line. Closing Date: 05 July 2024.