Operations Manager

Operations Manager

Facilities & Workforce Management | HR Operations | Talent & Client Experience

Are you a highly experienced Operations Manager with a strong background in facilities management, HR operations, and talent coordination? Do you thrive in a fast-paced environment where efficiency, organization, and people management are key?

Join TalentMatch Africa, where we connect Africa’s brightest young professionals with global job opportunities. This role is critical in ensuring the seamless operation of our co-working hubs while supporting talent placement and client management.

What You’ll Do:

Facilities & Security Management

• Oversee the maintenance and upkeep of the co-working hub to ensure a safe, functional, and professional environment.
• Coordinate with maintenance staff and contractors for repairs, improvements, and daily upkeep.
• Ensure compliance with health and safety regulations and industry best practices.
• Implement and maintain security protocols to protect the facility, employees, and assets.
• Manage and respond to security incidents, coordinating with relevant authorities as needed.
• Ensure emergency preparedness, including fire drills and evacuation procedures.

Vendor & Contractor Management

• Establish and maintain strong relationships with vendors and service providers.
• Negotiate contracts to secure favorable terms and cost efficiencies.
• Monitor vendor performance and ensure the timely delivery of services and supplies.

Budgeting & Cost Management

• Develop and manage the facilities and hub operations budget, ensuring all expenses remain within allocated limits.
• Track operational expenses and identify areas for cost savings.
• Prepare financial reports and analyses to support strategic decision-making.

Space Planning & Utilization

• Optimize workspace usage to maximize efficiency and productivity.
• Plan and implement layout changes to accommodate operational and talent needs.
• Coordinate with internal teams for effective space allocation and future planning.
• Manage shared workspaces, meeting rooms, and workstations, ensuring they are well-maintained and available for use.

Talent & Client Management

• Build and maintain relationships with education partners and training providers to create local talent pipelines.
• Support the talent acquisition process for new hires joining the co-working hub.
• Manage staff schedules to ensure adequate facility staffing and operational efficiency.
• Oversee leave processes and payroll coordination with HR, ensuring compliance with company policies.
• Foster a collaborative and interactive community within the hub by organizing networking events, learning sessions, and engagement initiatives.
• Manage onboarding and offboarding processes for talent in the hub.
• Oversee the talent placement process by preparing talent for interviews, participating in placement discussions, and providing feedback.
• Host international clients during roadshows and business visits.

Reporting & Documentation

• Maintain accurate records of maintenance and repair activities, including schedules and costs.
• Prepare and present monthly reports on:
• Facility and hub operations
• Budget and expenses
• Talent movement (placements & bench)
• Payroll and workforce planning
• Ensure all compliance documentation (health, safety, and environmental regulations) is up to date for inspections or audits.

Who You Are:

• Experienced in Operations Management with a strong focus on facilities, workforce planning, and process optimization.
• Strong background in HR operations and staff coordination.
• Skilled in budgeting, cost control, and vendor management.
• Experienced in talent acquisition processes and client engagement.
• A proactive problem-solver and strategic thinker.
• Excellent communication and stakeholder management skills.
• Willing to travel as needed to oversee regional operations and business activities.

Why Join TalentMatch Africa?

• Impact-Driven – Help create an exceptional work environment for Africa’s top talent.
• Fast-Paced & Dynamic – Manage operations in a high-growth, international business.
• Collaborative Culture – Work alongside industry leaders and global clients.
• Career Growth – Lead and scale operational functions with autonomy.

If you're a highly organized, strategic, and people-focused Operations Manager looking for an exciting leadership role, we’d love to hear from you!

Apply now or message us for more details.

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