Receptionist and Admissions Clerk – Montana, Pretoria

Job title: Receptionist and Admissions Clerk – Montana, Pretoria

Job Location: Gauteng, Pretoria

Deadline: April 14, 2025

KEY OUTPUTS

1. Maintains client service principles to ensure client expectations are met.
2. Management of hospital telephone switchboard.
3. Liaison with client queries in an effective manner.
4. Opening the hospital at 5h30-5h45 each morning and receiving clients, patients, and visitors.
5. Contacting patients to offer information regarding e.g., time of admission and documentation needed.
6. Responsible for capturing pre-admissions.
7. Ensures correct admission and discharge of patients.
8. Management of payments made at Reception.
9. Assisting patients in obtaining medical authorisation or quotations, if required.
10. Billing and finalizing patient files.
11. Communicate with unit manager of theatre, Registered Nurse in Ward, and relevant doctors’ rooms regarding cancellations or add-on patients.
12. Filing of patient files when needed and arrange uplifting of files to Head Office.
13. Maintenance and care of the photocopy and label printers and computers installed in Reception.
14. Monthly banking.
15. Other additional administrative tasks as requested by manager.

Requirements

1. A Grade 12 and relevant qualification.
2. 1-3 years relevant experience in healthcare environment.
3. Basic knowledge of Microsoft Office suite including Excel and Word.
4. Knowledge of ICD-10 Codes.
5. Willingness to work shifts in accordance with the requirements of the facility.
6. Customer-centred mind-set that acknowledges the value of the customer.
7. Solid knowledge and application of patient administration systems, policies, and procedures.
8. The ability to work under pressure.
9. Good interpersonal skills, the ability to deal with people and be in the frontline.
10. Ability to plan and organise to ensure that work is completed in an efficient manner.
11. The ability to identify and demonstrate company values.
12. Own Transport.