Consulting Senior Director

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Purpose:

The Senior Director is a leadership role part of the Visa Consulting & Analytics team which delivers high impact advisory and implementation projects to our clients across SSA, with focus on South Africa. We are looking for motivated individuals to join our growing practice to lead business development efforts, lead the work on consulting projects, structure and drive consulting and analytics projects, guide team members to develop detailed analyses, derive relevant insights, and shape clients' strategies and implementation efforts.

Responsibilities include:

• In coordination with Country Managers, Account Executives, VCA service lines leads and VCA Geo leads, develop plans for consulting activities.
• Develop project pitches/proposals and secure new consulting assignments with clients, as well as re-engagement opportunities via a consultative sales approach, leveraging VCAs various service lines including Portfolio, risk, digital, acquiring, managed services, training, data services, and strategy.
• Resolve clients' complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
• Support Visa business development teams in developing client partnership pitches and proposals.
• Lead and deliver consulting projects.
• Structure and deliver client projects as well as guide team members in structuring and delivering different consulting project workstreams.
• Use Visa and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa key clients.
• When required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations, etc.
• When required, develop and deliver client training programs and impart best practices knowledge sharing to Visa clients.
• Manage project budgets and resources to perform all required duties.
• Work closely with different Visa functions, including Sales, Product, Marketing, etc., to ensure seamless consulting project delivery and impact.
• Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practices, source analytical or other solutions to bring a global perspective to local clients.
• Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects.
• Develop and evolve Visa Consulting & Analytics service offering.
• Develop Visa Consulting & Analytics thought leadership material.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualification

• MBA or Post Graduate studies is a plus.
• A recognized undergraduate degree qualification.
• 15+ years of work experience including solid consulting experience.
• Consulting experience gained within either a strategy house, a Big 4 firm, or an in-house strategy function of a financial institution is a plus.

Preferred Qualification

• Experience in financial services/payments industry is a must.
• Knowledge of portfolio, risk, and/or digital practices is preferred but not a prerequisite.
• Excellent communication and interpersonal skills.
• Strong analytical and Excel modeling skills.
• Excellent presentation skills and ability to present to senior executives including C-suite.
• Relationship management skills – should be able to manage internal and external stakeholders at senior levels.
• High attention to detail and commitment to quality.
• Superior project management skills.
• Expertise in MS Excel and MS PowerPoint to develop superb client presentations.
• Group facilitation and presentation skills.
• Results driven, flexible and both internally and externally customer-focused.
• Self-motivated and able to use own initiative with limited direction.
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
• Fluency in English mandatory - French preferred but not a prerequisite.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.