Senior Account Manager

By admin | | Comments are Closed | 13 August, 2024 | 0

Job Title: Senior Account Manager

Division: Commercial Sales

Location & Address: La Lucia Ridge, Umhlanga, Durban

Reports to: Regional Executive

Direct Subordinates: 0

Total Staff in Function: 20

WORKING RELATIONSHIPS:

Internal:

• Procurement
• Sales Operations
• Brand Operations
• Account Managers
• Systems Engineers / Presales
• Marketing
• Logistics
• Regional Managers

• Vendor
• Resellers
• End Users
• Vendor Alliance Partners

Main Purpose of Position:

Acting as a partner senior account manager and advocate with a focus on relationship building, business development, and improving the buyer experience.

KPA PERFORMANCE STANDARDS

• Driving Gross Profit targets through Resellers.
• Selling First Distribution’s product portfolio within existing Resellers.
• Recruitment of new Resellers.
• Display key competencies of product knowledge and brand programs across the relevant portfolio of products.
• Business Review Sessions with brand managers.
• Bi-Weekly sales review with Line Manager.
• Monthly sales review with General Manager: Networks.
• Drive Sales Strategy and overview sessions with resellers.
• On-boarding process within accounts: operational, sales, technical processes.
• Build and manage effective relationships with relevant team members and resellers.
• Ensure the satisfactory execution of the aligned business plan in conjunction with your Line Manager and Brand Managers.
• Demonstrate the ability to Identify and Qualify new deals and partners in order to sustain the required levels of pipeline and target coverage.
• Report opportunity details to the Line Manager and brand managers on a regular basis (weekly) showing deal progression and pipeline creation using the Customer Relationship Management system.
• Ensure that sales targets are achieved and report any deviations with detailed explanations.
• Ensure targeted profit margins are achieved.
• Ensure brand rebates are realized.
• Ensure adherence to Call Plans
• Ensure weekly activities and minutes of meetings are reported to the Line Manager.
• Ensure sales reports and sales forecasts are submitted to Line Manager.

• Engage with Resellers and Brand Managers on required Marketing events/initiatives.
• Ensure the achievement of the position of NW BU Trusted Advisor in Reseller Accounts
• Ensure customers receive newsletters, pricing, special promotional offers, etc.
• Record detailed account information.
• Develop a Strategic account plan for each allocated account.
• Comprehensive understanding of all role players, budgets, purchasing, and competitors within assigned accounts.
• Facilitate & resolve queries and escalations.

OUR CORE VALUES:

• Trust
  It is the starting point of being able to work together. When we trust, we feel safe.
• Enjoyment
  Be happy at work and love what you do. This is an overall productivity booster and enhances performance.
• Teamwork
  Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.
• Integrity
  Be honest and truthful in your dealings with peers, customers, and vendors.
• Accountability
  Accountability allows us to learn. Be accountable for the consequences of your actions.
• Respect
  Respect is not only a promise, but it is supported by actions.
• Passion
  Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves.
• Attitude
  Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Technology Diploma, Degree, or equivalent
• Mainstream Technology Distribution experience (i.e. selling to IT resellers)
• Customer Relationship Management (CRM) System Administration.
• 3 – 5 years of IT Account Management/Sales experience within the IT Distribution Industry.

Nice-to-have Skills:

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

Note:

• This is a permanent position subject to a three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

Apply Online Here

* Name & Surname.

* Email Address.

* Please Attach Your CV.

* Previous Total cost to company package (Average Gross).

* Expected Total cost to company package (Average Gross).

* Do you have a criminal record? (Yes / No) If yes, please elaborate.

* Have you ever been dismissed? (Yes / No) If yes, please elaborate.

* Please motivate why you will be a good fit for the role with reference to the minimum requirements and qualifications as per the job description. 0 /1000

* Do you have a positive attitude? Yes No

* I hereby authorize the Company Human Resource Department, and the authorized Management team / Company to use, review and process any personal information provided to the company during my application as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and hereby give my consent to the Company to collect, process, and share relevant personal information where the company is legally required to do so. In addition, I have also received permission from my References to provide the Company with their details. Yes