Store Supervisor

We are looking for a self-motivated, achievement-oriented individual with proven managerial experience in the retail industry. The ideal candidate must have the ability to work in a fast-paced environment, lead and develop people, and manage all administrative procedures and store operational processes. Here’s your opportunity to excel in a challenging role and inspire others.

What you will love doing in this role

• Financial stock take planning and execution
• Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
• Ensure Showroom merchandise is aligned to current catalogue product offering
• Ensure products are visually merchandised as per the guidelines
• Ensure stock is managed by ensuring accurate receipting and maintenance of floor stock
• Manage the productivity of the Showroom in all areas and drive sales
• Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies

Stock Management

• Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
• Responsible for stock taking / counts within the store
• The size and number of surpluses and deficiencies revealed by stocktaking to be shared with ROM and Head of Showrooms to measure the efficiency of the storekeeping, control and procedures in general.

Cash Management

• Ensure efficient cash handling process (counting, recounting)
• Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
• Reduce cash exposure to avoid robberies / burglaries
• Track cash flow between POS and safe

People Management

• Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store. Provide coaching and guidance to ensure maximum efficiency and compliance.

Reporting

• Deliver adequate and timely reporting on the internal control framework and deficiencies

Health and Safety Compliance

• Ensure safe working environment by following and adhering to OHASA regulations (The Law provides guidelines in the appointing and training of Safety Representatives, Evacuation Marshals, Fire Fighting, First Aid, Evacuation drills and procedures and Safety Signage).
• Ensure staff is trained adequately on Occupational Health and Safety methods and accident / incident prevention to be effective in preventing mishaps in the workshop.
• Ensure the Occupational Health and Safety training is undertaken by accredited training institutions and trainers and refresher courses conducted periodically as per the requirements set out by the OHASA Laws and Regulations.

Asset Register

• Ensure store has a detailed list compiled of all business assets
• Ensure stores record the movement of assets
• Implement control sheets to monitor movements of electronic devices such as iPads, pargo devices

Requirements

What you’ll need to do this role

• Grade 12 / Matric / NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management

What we will love about you

Attribute & Behaviours

• Energetic with a positive attitude
• Ability to work independently as well as within a team
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer: Walk in my customers’ shoes, Deliver on my promises, Deliver insight-led solutions my customers need
• Treat the business as my own: Take accountability, Be curious, creative & explore opportunities, Do it right & at the right time
• Play as a team: Be helpful, Be inclusive, Find the fun