IT Manager

Job Purpose

To be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. The role will supervise the implementation and maintenance of our company’s computing needs at all sites.

JOB ROLE REQUIREMENTS

Qualifications

1. Recognized degree or equivalent
2. ITIL Service management Basic Guidelines for IT Services and Management

Experience

1. 5 Years in IT Management
2. Experience in dealing with teams within a geographical and technical complex environment
3. Work experience within the retail and manufacturing environment (desirable) would be an advantage

Knowledge Required

1. Strong organizational and interpersonal skills
2. Strong project management skills
3. Ability to conduct research into issues and products as required
4. Ability to make fast and logical decisions
5. Ability to handle constantly changing flow of requests, multitask during busy times and remain productive during slow times
6. Take ownership and responsibility of issues from start through to successful resolution
7. Understanding of Active Directory
8. Hands-on experience with computer networks, network administration and network installations
9. Ability to manage personnel and the ability to work with or without direct supervision
10. Friendly presence, helpful attitude and ability to work in a team environment

Skills Required

1. IT Security
2. Windows Server 2012/2016/2019 and Windows 10/11
3. Microsoft 365 as a suite (Office, SharePoint, Teams etc.)
4. Excellent knowledge of technical management, information analysis and computer hardware/software systems