The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping, and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance, and have the high energy level required for this fast-paced, exciting, and dynamic retail environment, consider this an opportunity to invest and grow your career.
Knowledge Skills & Experience
Excellent customer service skills
Communication skills – fluent in English (any other language would be beneficial)
Tenacious
High energy levels
Highly motivated and target driven
Previous retail experience would be advantageous
Key Responsibilities
Provide excellent customer service to give customers a great shopping experience
Assist shoppers to find the goods and products that they are looking for
Attend to customer queries/complaints
Cashier duties - Process cash and card payments, Lay Bys, and customer refunds
Report discrepancies and problems to the supervisor
Till balancing
Merchandising - Ensure that stock is correctly priced and displayed
Ensure product availability on the sales floor
Housekeeping - Keeping up to date with promotions
Risk - Ensure that products are tagged in line with company policy
Participate in stock takes
Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
Consistently live the Ackermans values & policies and procedures in all aspects of your work.