Mid-Level Recruiter

LOCATION

Cape Town, ZA

JOB TYPE

Full-Time

PAY TYPES

Salary

POSITION OVERVIEW

Job Title: Mid-Level Recruiter

Location: Hybrid, Pinelands, Cape Town

Employment Type: Full-Time

Shift: M - F US Shifts

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic, driven Mid-Level Recruiter to join our Global Recruitment Team. Candidates must be based in Cape Town. You will play a pivotal role in sourcing and hiring top-tier talent.

As a Mid-Level Recruiter, you will be responsible for full-cycle recruitment, from sourcing and screening candidates to managing offers and onboarding processes. The roles you will focus on include operations, property management, leasing, customer service, and administrative positions across the United States.

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Manage end-to-end recruitment for mid-level roles, primarily focused on operations, leasing, property management, customer service, administrative support and management roles.
• Develop and execute creative sourcing strategies to attract qualified candidates, leveraging job boards, LinkedIn, referrals, and recruitment tools.
• Screen resumes, conduct telephonic and video interviews, and assess candidate qualifications and fit.
• Partner with hiring managers to define role requirements, timelines, and expectations.
• Coordinate interviews, facilitate feedback sessions, and ensure timely follow-ups with stakeholders.
• Provide a seamless and professional candidate experience throughout the recruitment process.
• Track and report recruitment metrics, including time-to-fill and candidate pipeline progress.
• Stay up-to-date with industry trends and talent market insights to refine recruitment strategies.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must have 3+ years of experience in recruitment, with a proven track record of hiring for management, operational, administrative, and customer service positions.
• Must possess excellent English communication skills.
• Proficiency in Spanish is preferred but not mandatory.
• Valid Matric Certificate (Grade 12) with entry level qualification in Human Resources, or a related field.
• Experience in recruiting within the real estate, property management, or service-driven industries.
• Strong sourcing skills, including experience using LinkedIn Recruiter, job boards, and other recruitment platforms.
• Excellent interpersonal and communication skills, with the ability to engage and build relationships with candidates and hiring managers.
• Highly organized and detail-oriented, with the ability to manage multiple roles simultaneously.
• Proficient in applicant tracking systems (ATS) and recruitment tools.
• Results-driven mindset with the ability to meet hiring deadlines and goals.
• Candidates must be able to work US shift hours.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.