Technical Engineer

The successful incumbent will report to the Technical Manager and the requirements of the position include:

1. A+ certification or Diploma in Information Technology
2. Minimum of 2/3 years' experience in hardware repairs up to board level, specifically on the following devices:
   1. Handheld computers: Honeywell, Zebra, Datalogic
   2. Vehicle mount computers: Honeywell VM1
   3. Industrial thermal transfer label printers: Honeywell PM43, Zebra ZT410
   4. Optional: Line printers/Dot matrix printers, Card printers
3. Proficiency and experience in 2.4 and 5 GHz networks
4. Experience with firmware upgrades on handheld computers
5. Ability to reprogram new main boards after replacement
6. Strong diagnostic skills for identifying faults on scanners and label printers
7. Capability to conduct preventative maintenance on mobility equipment at customer locations
8. Availability for callouts to diagnose and repair faulty mobility equipment
9. Experience in servicing industrial label printers at customer locations
10. Competency in staging new mobile devices for customer sites
11. Workshop repairs completed within specified SLA timeframes
12. Undertake new installations when required
13. Configure devices for sales demo requests
14. Knowledge of barcode label printing software: Bartender, Nice Label
15. Understanding of application software: Velocity for Android/Terminal Emulator
16. Complete all required documentation in accurate and legible fashion
17. Responsible for good housekeeping and safety practices
18. A person who can work on his/her own with minimum supervision
19. Technical minded

Ideally, the successful incumbent should have:

1. Matric, grade 12
2. Fluency in the English language
3. Valid Driver’s License
4. Good communication skills
5. Must be a team player
6. Self-motivated
7. Second language would be advantageous
8. Enthusiasm in carrying out his/her duties
9. Experience in handling customers in all situations
10. Must have own reliable transport