Key Account Manager

We are seeking a talented Key Account Manager to join our dynamic sales team. The Key Account Manager will play a crucial role in driving business growth by providing technical expertise and support to our customers. The ideal candidate will have a strong technical background combined with excellent communication and interpersonal skills.

What you will do:

1. Gain a deep understanding of the customers’ business, industry, goals, and challenges. Use this understanding to anticipate customer needs and provide solutions that align with their objectives.
2. Define and implement sales strategy for accounts, plans and forecasts to meet sales targets (sales & margin).
3. Conduct competitive analysis to understand market trends, identify opportunities, and differentiate our products.
4. Drive sales growth by identifying opportunities and achieve sales targets contributing to the overall growth and success of the company.
5. Stay abreast of industry trends, emerging technologies, and competitive landscape to maintain a deep understanding of our products and market positioning.
6. Serve as the primary point of contact for customers providing technical support and resolving any issues that arise.
7. Track key account metrics, sales performance, and market trends. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.

What you will need:

1. Bachelor’s degree in Engineering or related field
2. A proven industrial sales experience of minimum 5 years within industry
3. Strong technical aptitude with the ability to quickly grasp complex technical concepts and effectively communicate them to customers
4. Dynamic, mature, self-motivated and with the ability to "make a difference"
5. Excellent presentation, communication, and interpersonal skills, with the ability to build rapport and establish trust with customers
6. Demonstrated problem-solving skills and ability to think creatively to address customer challenges
7. Experience working with CRM systems and proficiency in Microsoft Office.
8. Ability to work independently and collaboratively in a fast-paced, dynamic environment
9. Willingness to travel as needed to meet with customers and support sales activities
10. Located in Cape Town or ready to relocate

What you can expect:

tesa is one of the world's leading manufacturers of adhesive tape solutions, with a range of more than 7,000 products. With passion for technology, we drive innovation, reliability, and sustainability to shape a better future.

Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.

You might be surprised to discover the many places where our adhesive solutions are at work, from the battery in your electric car, to the display of your mobile phone, and even in the elevator in your building. Wherever you look, you'll find tesa - holding the world together since more than 125 years.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.