Credit Controller

A vacancy exists for a Credit Controller, based at Life Entabeni Hospital, reporting to the Patient Services Manager. The successful candidate should have strong business acumen and the ability to coordinate, implement and sustain the credit control process through empowering and influencing.

Critical Outputs

• Ensuring accurate and efficient administration of the credit control function.
• Ensure all accounts are followed up in accordance with the working protocols.
• Manage hospital DSO’s in line with budget per unit.
• Includes the responsibility and functions for more than one business unit.
• Ensure that the age analysis is managed in accordance with Life Healthcare protocols, targets, and objectives.
• Develop sound relationships with both internal and external customers including patients, funders, doctors, and private patients.
• Compliance with working procedures and quality requirements.
• Accurate processing of the medical aid remittances and resolving short payments accordingly.
• Effective verbal and written communication skills.

Requirements

• Qualification – Grade 12.
• Must have credit control experience.
• Experience in a healthcare environment would be an advantage.
• Basic understanding of financial principles.
• Computer proficiency (comprehensive knowledge of IMPILO or relevant software system).
• Excellent communication and interpersonal skills a prerequisite.
• Experience in dealing with customers.
• The ability to work within a pressurized environment is critical.
• Understanding of the private healthcare industry, its challenges, and role players would be an advantage.
• Available to assist in different roles in the admission area per operational need.
• Teamwork is essential.

Competencies

• Problem-solving, analysis, and judgement.
• Resilience.
• Engaging diversity.
• Verbal & written communication and presentation.
• Influencing.
• Building relationships.
• Customer responsiveness.
• Organisational awareness.
• Excellence orientation.
• Ethical behaviour.
• Action orientation.

Email: entabeni.cv@lifehealthcare.co.za Closing date: Wednesday, March 5, 2025.

Life Healthcare is an Equal Opportunity Employer. Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.