Key Account Manager

SUMMARY OF THE ROLE

We are looking for a candidate who can promote and sell to new and existing Key customers/Key Accounts in a given country by developing strong customer relationships, liaising with the client market, and responding to sales and technical inquiries in order to achieve the budgeted sales, gross margin, DSO, and customer satisfaction targets, and to ensure that Jotun is seen as a preferred supplier of high-quality products, solutions, and services

This position is based in South Africa and reports directly to the Sales Manager – Protective Coatings – Jotun MENA in Dubai – UAE.

Responsibilities

• Responsible for business development by performing market visits, managing key accounts, tracking new projects, influencing specifications, and setting new business targets for the team to ensure targeted growth is achieved.
• Create new customers by analyzing the market, plan visits to potential customers, and swift response to quotations and inquiries to secure growth and increase market share
• Gather customer needs, market trends, and competition information. And analyze competitive dynamics and market trends, including market size, market share, customer segments, buying factors, competitive position, etc. Do market research and analysis to make a feasible concept, business strategy, and plan.
• Follow up and monitor Key Projects closely by ensuring Jotun’s products are used to achieve the targeted sales budget
• Maintain customer relationships through regular visits, responding to inquiries, and giving advice on product selection to achieve sales budget.
• Follow up and monitor customers on proper pricing and payment to reduce Days of sales outstanding and to achieve the targeted gross margin.
• Co-ordinate with internal departments like Customer Service, Marketing, and Production to ensure high-quality service is provided

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications needed

• Bachelor’s degree in sales and/or any relevant field
• Minimum of 3 years of sales experience with a proven sales track record
• Sales experience in the paints & chemicals and/or oil&gas (onshore & offshore) and/or mining industry is an advantage
• Protective Coatings Market knowledge is essential
• English is essential
• Anticipated travel requirements of up to 120 days per year within Africa and other international markets.

Personal Qualities we look for

• Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability
• Makes an impact; convinces and persuades others; promotes plans and ideas successfully
• Builds a useful network of contacts and relationships and utilizes it to achieve objectives
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
• Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development
• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively

What we offer

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

CLOSING DATE (dd.mm.yyyy):

30.03.2025