Business Analyst - IT Service Management Company job with Hire Resolve | 13049082

Business Analyst - IT Service Management Company

Hire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.
In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

Requirements:

• Previous experience as a Business Analyst in a professional services environment
• Bachelor's degree in business finance and/or IT
• Project Management qualification
• 3+ years' experience involving business analysis, process mapping, or execution of new system implementation
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience in gathering and documenting business requirements
• Agile project management experience will be advantageous
• Ability to work collaboratively with cross-functional teams
• Ability to analyze data using MS Excel or Power BI analytics
• Knowledge of project management methodologies
• Proficiency in business analysis tools and software
• Working knowledge of the software development lifecycle

Benefits:

• Salary negotiable

Contact Hire Resolve for your next career-changing move.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Chandre Cronje at Hire Resolve or on LinkedIn.
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.